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Case Manager

US Probation & Parole Office

Overview of the Position The Office of the Clerk offers an employment opportunity for a self‑motivated individual with a strong work ethic and excellent interpersonal and analytical skills. The ideal candidate will be a resourceful, dependable, and independent worker who desires to expand their knowledge and abilities as part of an experienced team. An interest in learning processes and procedures pertaining to bankruptcy court operations is essential. The federal judiciary performs an essential mission, and our work is rewarding, fast‑paced, and challenging. The Case Manager position works with the Operations Team and is responsible for the administrative management of bankruptcy cases and related adversary proceedings from opening to final disposition. In addition, case managers assist with courtroom functions, such as calendaring, attending court proceedings, and recording proceedings. A dedication to public service and a desire to help others through the delivery of excellent customer service. Proven ability to collaborate with others effectively to accomplish tasks and solve problems. A record of reliability, productivity and producing quality work. Primary Responsibilities Provide information, forms, and electronic case filing (ECF) instruction to external customers. Open cases in case management system and process initial case assignments. Scan and docket initial opening events. Sort, classify, and file case records. Manage bankruptcy cases to ensure timely progression from case opening to final disposition. Review, identify, and research the accuracy, timeliness, and quality of data entered into the case record. Prepare and analyze required daily reports to ensure that all case files and related information are accessible and adhere to quality assurance standards. Make corrections to the case record to comply with local and national procedures. Run miscellaneous daily reports and examine cases on a regular basis for discharge and closing, ensuring that all procedures are completed. Research local rules and Operations procedures. Communicate effectively with customers, assist attorneys and the public with questions regarding bankruptcy procedures, status of cases and dates and locations of hearings, without giving legal advice. Perform electronic recording duties in the courtroom. Provide backup coverage for team members and other departments as required. Qualifications Minimum Qualifications: High School Diploma or equivalent. Ability to effectively interface with all levels of court employees, attorneys, and the public, including the ability to communicate effectively and respectfully both orally and in writing. At least one year of full‑time work experience and a consistent record of high‑quality job performance with a reliable attendance record. Ability to organize work and manage multiple tasks simultaneously while ensuring compliance with applicable rules and procedures, including deadlines. Desired Qualifications A college degree from an accredited educational institution. Appropriate education above the high school level may be considered at the discretion of the Clerk of Court. Knowledge and skill in the use of Microsoft Office 365 applications and Adobe Acrobat. Training on Judiciary‑specific applications will be provided in‑house. Experience providing case management support either as a case manager, courtroom deputy, or case administrator to a judge, or as a paralegal or administrative assistant to an attorney. The ideal candidate will possess excellent communication and interpersonal skills; demonstrate effective organizational and problem‑solving skills; possess a collaborative work attitude; maintain a professional demeanor; and consistently demonstrate sound judgment. Employee Benefits The U.S. Bankruptcy Court offers a generous benefits package to full‑time, permanent employees, which includes: Paid Vacation Medical Insurance Optional – Dental and Vision Coverage Life Insurance Thrift Savings Plan with matching funds (401k & Roth 401k style) Participation in Federal Employees Retirement System (FERS) Health and Dependent Care Reimbursement Programs Public Transit Subsidy Program Employee Assistance Program, which provides free counseling, financial assistance, and basic legal services to all eligible employees Notice to Applicant Applicants must be a U.S. citizen or be eligible to work in the United States. The selected candidate will be subject to a background check. Employees of the United States Bankruptcy Court are “At Will” employees and are required to adhere to a Code of Conduct for Judicial Employees. The federal Judiciary is an Equal Employment Opportunity employer. #J-18808-Ljbffr United States Courts

Vacancy posted 1 day ago
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