Program Coordinator (46813)

Description

Position Title: Program Coordinator

Department Name: GGU Worldwide

Position Reports To: Associate Director of Administration and Partner Support GGU WW

FLSA STATUS : Salaried

Salary Range: $70304.00

Benefits: The Universitys comprehensive benefits program

Days & Hours: Monday through Friday 37.5 hours per week. The standard work schedule is 9:00 am to 5:30 pm maybe adjusted. A flexible schedule may require evening and weekend hours.

BASIC FUNCTION AND SCOPE:

The Program Coordinator provides timely high-level administrative and academic support to GGU Worldwides Deans and Faculty Directors. This position is responsible for supporting the day-to-day administrative and coordinative operations of various international partner programs requiring strong attention to detail excellent interpersonal skills cross-cultural communication technical and AI skills a commitment to student-centered service academic quality assurance and accreditor compliance. The role demands the ability to multi-task and adapt to varied responsibilities and time zones across GGU Worldwide programs stakeholders platforms and geographies. The Program Coordinator provides dedicated administrative and logistical support to GGU Worldwides partnerships.

ESSENTIAL FUNCTIONS:

• Work collaboratively as part of the GGU Worldwide administrative team to deliver timely quality and focused care and support to students faculty staff and partners.
• Assist Faculty Directors with course scheduling syllabi management instructor selection student evaluations timesheet tracking record keeping and other academic operations.
• Support Faculty Directors with pre-admission enrollment verification course enrollment attendance monitoring student standards status WASC reports translation/interpretation and academic quality initiatives and etc.
• Use platforms such as Curriculog to support curriculum changes and Smartsheet to manage course schedules.
• Serve as the point of contact for partner adjunct faculty onboarding support and coordination.
• Assist Dean and Associate Dean with special projects and doctoral programs.
• Assure GGU Worldwide courses and programs in the GGU Catalog all websites and social media pages and marketing materials are up to date.
• Course schedule planning coordination confirmation and oversight.
• Help Faculty Director and Deans monitor faculty-student course engagement.
• Coordinate with other university departments including Student accounts Division of Student Success facilities schools among others.
• Assist deans faculty directors and faculty on outreach partner relations and students associations.
• Schedule and coordinate appointments and meetings; utilize strong judgment in managing priorities of requests and escalating as necessary for resolution and/or prioritization.
• Prepare documents reports agendas presentations and related materials.
• Assist with on campus and off campus events orientations immersions commencement and other activities.
• Other duties as assigned.

• Education requirement:
  • Bachelors degree; Masters degree a plus
• Years of experience:
  • Two to five years experience in academic program support role or similar is preferred.
• Knowledge of:
  • English and other languages is preferred but not required.
  • Curriculog Salesforce Colleague and Smartsheet are preferred but not required.
  • AI tools LinkedIn and short messaging apps including WhatsApp WeChat Viber.
• Direct job-related requirements:
  • Familiarity with CRM and learning management systems
  • High level of proficiency with modern office practices procedures equipment and software including Microsoft Office Suite Zoom MS Teams and other office technology.

• Skills and abilities:
  • Ability to work on-site at the San Francisco California campus.
  • Ability to work off-site activities including but not limited to immersions study tours community events.
  • Strong interpersonal and bilingual skills with the ability to maintain positive and professional relationships with students faculty staff and partners.
  • Ability to work in a multicultural diverse and inclusive environment.
  • Excellent interpersonal administrative communication and organizational skills.
  • Outstanding command of the English language in written and verbal forms.
  • Ability to effectively interpret organize and present information and ideas in writing.
  • Excellent project management skills including ability to simultaneously manage several projects and activities as well as use AI tools.
  • Work effectively both as a leader and as a team member to support departmental goals providing assistance across programs while consistently prioritizing the best interests of students and graduates.

Supplemental Information

To apply: Please go to to submit an application letter of interest and a resume.

In applying for a position candidates sign a consent authorizing a broader inquiry which may include reference checks a motor vehicle check and a third-party background check.

Golden Gate University is an equal employment opportunity employer. We support inclusive excellence and are committed to creating a safe and welcoming community for all.

University policy prohibits discrimination based on race color religion/creed national origin ancestry age sex/gender sexual orientation marital status medical condition physical or mental disability gender stereotyping and gender identity gender expression military or veteran status taking a protected leave (e.g. family medical or pregnancy leave) or on any other basis protected by applicable laws.

The University has a strong commitment to the principles of diversity and inclusion and to maintaining working and learning environments that reinforces these practices. The University welcomes and encourages applications from all demographics.

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Required Experience:

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