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Medical Assistant - Call Center

Universal Health Services

Responsibilities

Northern Nevada Medical Group, part of Northern Nevada Health System, offers a comprehensive range of healthcare services for the entire family. Our providers offer wellness services, family, geriatric and internal medicine, along with specialty care including cardiology, and general surgery. Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

Website:

This Medical Assistant opportunity is full-time, offers full benefits and a convenient day shift schedule. This position is responsible for performing a wide variety of patient care duties which include assisting in examination and treatment of patients under the direction of a physician. Interviewing patients measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), venipuncture and procedures as directed by the physician within the scope of practice in the State. Documentation is recorded in the Electronic Medical Record in accordance with IPM guideline. Prepares treatment rooms for examination of patients. Assists in covering the front desk as required.

Job Duties/Responsibilities
  • Participates in decision-making and process improvement.
  • Ensures that patient rooms, nursing station and storage rooms are kept stocked, clean, manages product expiration date; ensures all equipment is kept clean according to infection prevention standards.
  • Distribute referrals as necessary to physicians and insurance companies; keep proper documentation of referral requests/responses in patient charts.
  • Pre-authorize prescriptions and clinical tests (CT, MRI, Ultrasound, etc.) as necessary.
  • Phone/faxing patient prescriptions as necessary
  • Schedules Diagnostic Imaging studies BMDs dietician appointments, cardiology testing, and radiology testing for patients, and completes all appropriate paperwork.
  • Accurately performs clinical duties to include triaging patients, checking patient vitals, administering injections and venipunctures, and prepping patients for physician exam.
Benefits & Rewards Highlights
  • ** $2,000.00 Retention Bonus**
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Tuition savings to continue your nursing education with Chamberlain University
  • Career development opportunities within UHS and its 300+ Subsidiaries!
  • Pet Insurance
  • More information is available on our Benefits Guest Website: benefits.uhsguest.com
About Universal Health Services

Headquartered in King of Prussia, PA, Universal Health Services, Inc. (NYSE: UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services. Since our founding in 1979, UHS has grown steadily into a premier Fortune 500® corporation perennially recognized by multiple esteemed national rating entities. Through its subsidiaries, UHS operates inpatient acute care facilities, inpatient behavioral health facilities, outpatient and other facilities, nationwide virtual behavioral health services, an insurance offering, a physician network and various related services with physical locations in the U.S., Puerto Rico, Ireland and United Kingdom.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications
Requirements
  • High School Diploma or equivalent required
  • Completion of an accredited Medical Assistant Program required
  • Current BLS/CPR certification required
  • Medical Assistant Certificate of Completion and/or one year experience as a Medical Assistant
  • Familiarity with medical terminology required
  • Experience with patient check-in and check-out process (according to clinic protocol)
  • General medical office procedures
  • Understand end of day cash balancing and charge reconciliation process (according to clinic protocol)
EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

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