Business Analyst

An employer is seeking a contract Business Analyst to join a project supporting their Credit System Rewrite.
• Gather, analyze, document, and validate the functionality of existing applications/functions within the business and identify opportunities for enhancements.
• Facilitate meetings, workshops, and discussions with business stakeholders and SMEs.
• Work with Product Owner(s) and UX Designer(s) to create process maps, workflow diagrams, and supporting documentation as needed.
• Perform data analysis to support decision-making and solution design, if necessary.
• Support testing activities including test case development, user acceptance testing (UAT), and defect triage.
Agile & Requirements Development
• Partner closely with business SMEs to elicit and refine detailed functional and non-functional requirements for application enhancements.
• Write clear, concise, and comprehensive Agile user stories and acceptance criteria.
• Participate in Agile ceremonies, including backlog refinement, sprint planning, daily standups, and retrospectives.
• Explain and clarify user stories to software engineers during refinement sessions to ensure shared understanding.
• Collaborate with Product Owners to prioritize the backlog based on business value and dependencies.
• Work with engineering teams to ensure stories are fully understood and ready for development.
Cross-Functional Collaboration
• Communicate effectively with both technical and non-technical audiences.
• Ensure requirements are aligned with strategic goals, operational needs, and technical constraints.
• Support change management activities by contributing to training materials, communications, and rollout planning, where necessary.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• 5+ years of experience as a Business Analyst, Product Owner, or similar role in the Banking domain
• Strong ability to gather and translate business needs into technical requirements.
• Demonstrated experience writing Agile user stories and acceptance criteria.
• Experience working in Agile/Scrum environments.
• Excellent communication, facilitation, and stakeholder-management skills.
• Familiarity with Azure DevOps
• Familiarity with Miro


Nice to Have Skills & Experience

Experience with a Credit System rewrite project


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.