Technical Program Manager
Apex Systems
Position Description:
Success as an Engineering Program Manager (EPM) requires someone who brings structure to ambiguity and drives delivery clarity across teams. You thrive in a fast-paced environment, build strong partnerships with engineering and program leaders, and ensure work is prioritized and executed with discipline. You are comfortable operating at both the strategic and tactical levels: shaping what should be worked on, aligning cross-functional stakeholders, and ensuring delivery plans, risks, and dependencies are visible and actively managed. You communicate crisply-writing clear leadership updates and facilitating alignment when tradeoffs are required.Key Responsibilities:
- Help drive the "system of delivery" and ensure the domain's work is focused on the most important outcomes, aligned to VC&M strategy, and planned/governed consistently.
- Establish the structures and mechanisms that enable predictable delivery (backlog structure, planning artifacts, governance cadence, reporting hygiene).
- Challenge and de-prioritize work that does not support the strategy or agreed priorities (in partnership with Technical Program Manager (TPM), Product, and VC&M leadership).
- Co-own the domain backlog structure, PI planning, and the domain delivery plan (scope, milestones, dependencies), within the strategic frame set by TPMs and leadership.
- Prioritize within the domain, with Engineering Manager input, to ensure capacity is focused on the highest-value work.
- Drive clarity for cross-team sequencing and integration planning so commitments are realistic andwell-understood.
- Maintain accurate internal risk and dependency registers; actively drive resolution, mitigation plans, and escalation paths.
- Keep Atlassian artifacts and dashboards up to date so domain and program status is trustworthy and comparable across VC&M.
- Provide clear, timely communications to stakeholders on progress, risks, and changes.
- Ensure work has a clear acceptance criteria and a defined value/outcome.
- At completion, validate with Engineering and TPMs whether acceptance criteria were met and whether the intended value was delivered.
- Participate and provide key inputs to the cross-functional work intake discovery process; cascade with context to all impacted functions within your domain.
- Apply and help evolve common VC&M standards for discovery, planning, and delivery.
- Ensure the domain "plugs into" the broader VC&M operating model using shared templates and cadences.
How you'll do it:
- Build strong partnerships across engineering, program, product, design, systems, testing, operations, safety/regulatory, release, and quality.
- Drive alignment through clear tradeoffs, documented decisions, and transparent plans.
- Use data and delivery signals (risks, dependencies, throughput/health indicators) to inform priorities and leadership actions.
- Technical Communication - Translating a complex platform migration plan (e.g., EKS to GCP) into a one-page executive summary that highlights timeline, risks, and decisions needed-without requiring the audience to understand the underlying infrastructure.
- Conflict Management - Mediating a priority disagreement between product and engineering by facilitating a data-driven tradeoff discussion, resulting in a mutually agreed split between new feature work and tech-debt reduction.
- Project Management - Identifying a critical-path dependency between three teams mid-PI, escalating it with a clear impact assessment, and coordinating a re-sequencing plan that kept the overall launch date intact.
- Program Management - Orchestrating end-to-end PI planning across multiple teams: running capacity analysis, facilitating the planning event, negotiating cross-team dependencies, and publishing a committed plan with tiered objectives.
- Project Planning - Building an integrated delivery timeline for a feature spanning multiple teams/areas-identifying the critical path, buffering handoff points, and aligning each team's sprint cadence to avoid idle time between dependent deliverables..
- Jira - Enforcing backlog hygiene across multiple teams by ensuring every epic has acceptance criteria, a target PI, an assigned owner, and properly linked stories-then using advanced JQL queries and automation rules to flag stale issues, catch unlinked work items, and prevent status transitions without required fields, so dashboards stay trustworthy and leadership reporting never requires manual cleanup.
- Agile Software Development - Tracking predictability metrics (say/do ratio, carry-over percentage, capacity allocations) across PIs and using retrospective data to make concrete planning adjustments that measurably improve commitment accuracy.
- 4 years in IT
- 1 years in Program Mgmt., Expert in Proj Mgr
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
Vacancy posted 2 days ago
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