Onboarding and I9 Verification assistant

Job Description

Job Description

Onboarding & I9 Verification assistant

Location: Miami, Florida

Company: Falcon Farms Inc.

Direct Report to: HR Director

About Us:

At Falcon Farms, we believe flowers have the power to connect people, inspire moments, and create meaningful impact. Since 1987, we have grown into a leading floral company in the United States by combining sustainable farming, innovative retail solutions, and a people-first culture. With farms in Colombia and Ecuador and operations across the U.S., we provide end-to-end floral solutions - from production and logistics to merchandising and analytics - delivering quality and consistency to retailers nationwide. Driven by sustainability and social responsibility, we are committed to regenerative agriculture, renewable energy, inclusive employment, and community development initiatives that help strengthen both people and the planet. Today, with more than 8,000 employees and decades of expertise, Falcon Farms continues to grow with one purpose: creating long-term value through trusted partnerships, responsible practices, and the beauty of flowers.

Position Overview:

We are looking for someone to join our human resources team. This role plays a key part in creating a positive onboarding experience for new hires while ensuring compliance with federal employment eligibility requirements. The ideal candidate is highly organized, customer-service oriented, and comfortable working in a fast-paced environment supporting employees across multiple U.S. locations.

Key Responsabilities:

• Coordinate and support the onboarding process for newly hired employees.
• Review onboarding documentation to ensure accuracy and completeness before employees begin work.
• Conduct virtual employment verification meetings with new hires.
• Complete and verify Form I-9 in compliance with USCIS regulations.
• Ensure all required employment documents are collected, validated, and properly filed.
• Monitor I-9 completion timelines and maintain compliance with federal requirements.
• Perform regular audits of onboarding and I-9 documentation to ensure accuracy and regulatory compliance.
• Follow up with employees and hiring managers regarding missing or incomplete documentation.
• Maintain accurate employee records within the Human Resources Information System (HRIS - isolved).
• Respond to employee questions regarding onboarding, employment verification, and required documentation.
• Partner with recruiters, hiring managers, and HR team members to ensure a smooth onboarding experience.
• Assist with process improvements and administrative projects within the Human Resources department.
• Maintain strict confidentiality when handling employee information and documentation.

Requirements:

• Must be bilingual (English - Spanish) written and spoken (Required)
• Professional degree in Business Administration or related fields.
• Minimum of 1-2 years of experience in similar roles.
• Intermediate proficiency in Microsoft Excel.
• Experience working with HRIS systems is a plus.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities while meeting deadlines.
• Strong customer service mindset and problem-solving skills.