Retail Budtender — Cannabis Sales & Customer Experience

Far Rockaway, Queens, NYC $18 - $22/hourly + Gratuities Job Description Pay: $18–$22 per hour, plus tips Position: Hourly, non-exempt Starting pay within the listed range is based on relevant experience, training, demonstrated product knowledge and job responsibilities. Tips are additional to base pay, may vary, and are not guaranteed. About the Role Munchies is looking for an outgoing, knowledgeable, and dependable budtender who can deliver great customer service while confidently completing sales at the register. This is not just a cashier position. You will help customers find products, answer questions, recommend relevant add-ons, and make sure every transaction is accurate, compliant, and welcoming. You may serve customers who already know what they want, process pickup orders, or complete carts prepared by the Bud Bar Cannabis Specialist. The right person is comfortable talking with customers, understands how to sell without being pushy, and takes accuracy seriously. What You’ll Do Welcome customers and create a friendly, respectful retail experience. Help customers locate products and answer general questions about the Munchies menu. Explain basic differences between flower, pre-rolls, vapes, concentrates, edibles, beverages, tinctures, topicals, and accessories. Recommend relevant products, accessories, or add-ons based on the customer’s purchase. Maintain accurate cash-drawer and transaction records. Follow all age-verification, purchase-limit, payment, and responsible-sales procedures. Keep the register, cash-wrap area, and nearby displays clean, organized, and properly stocked. Maintain working knowledge of current products, brands, promotions, and store policies. Participate in daily shift huddles, product education and assigned training. Never diagnose a condition, promise a result, recommend cannabis as medical treatment, or make unsupported health or safety claims. Follow all Munchies procedures and New York cannabis regulations. Perform additional duties and support other store functions as assigned based on business needs, provided you are properly trained, and the work complies with all age restrictions, safety requirements, and applicable laws. Required Qualifications Must be at least 21 years old. At least one year of customer-facing retail, hospitality, restaurant, or similar service experience. Strong communication and customer-service skills. Comfortable starting conversations, making recommendations, and asking for the sale. Basic cannabis product knowledge and a genuine commitment to continued cannabis education. Able to explain product information clearly without making medical claims. Strong attention to detail when handling products, payments and customer orders. Reliable, punctual, and able to follow regulated procedures consistently. Comfortable learning and using POS, digital menus, and other retail technology. Able to perform the essential customer-service and retail duties of the position, with or without reasonable accommodation. Preferred Qualifications Cash-handling, register or point-of-sale experience. Familiarity with cannabis categories, cannabinoids, terpenes, and potency. Familiarity with New York cannabis products, brands, and regulations. Experience meeting retail sales goals or recommending complementary products. Cannabis education, certification, or industry training. Required Training Munchies provides required OCM and store training within 30 days of beginning licensed activities. Required training is provided at no cost and completed during paid working time. Employees must complete all required initial and ongoing training. Munchies is an equal-opportunity employer and provides reasonable accommodations as required by law. Qualified applicants with criminal histories will be considered consistent with the New York City Fair Chance Act. #J-18808-Ljbffr Munchies Dispensary