Security Operations Analyst

GreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We are looking to add a key member to our Information Security Team! The Security Operations Analyst I role supports daily security operations by monitoring systems, responding to security events reported by team members, or identified through internal or third-party systems, and assisting with investigations and security administration tasks. This role is hands on and operationally focused on executing defined security processes and supporting senior staff in protecting the organization’s information assets. The Analyst assists with the day-to-day operation of information security solutions designed to ensure the confidentiality, integrity, and availability of GreatAmerica information assets. Security Solution Administration & Operations Perform daily administrative tasks related to all in-scope information security solutions. Assist with tuning existing security monitoring systems so that false alerts are minimized to provide both accurate and useful information for action. Collect and maintain data needed to provide standard metrics to the Information Security Committee. Participate in the development and maturity of security operations processes. Assist with security control testing and verification. Escalate identified issues in a timely manner. Assist with vulnerability scanning operations and remediation tracking. Validate patching status and basic configuration compliance. Work closely with Product, Platform teams, IAM, and Infrastructure teams to support security initiatives. Support and contribute to the overall company information security posture. Create and update documentation on system functionality and processes. Maintain up-to-date knowledge of the Information Security industry, including awareness of new or updated security solutions, improved security processes and the development of new attacks and threat vectors. Information Security Incident Management Perform daily operational real-time monitoring and analysis of security events from all in-scope information security solutions. Monitor security alerts and dashboards across core security platforms. Triage and elevate security alerts according to established procedures. Support incident response activities including evidence collection, containment steps, and documentation. Perform post-mortem analysis with logs, network traffic flows, and other recorded information to identify intrusions by unauthorized parties, as well as unauthorized activities of authorized users. Maintain investigation records, timelines, and supporting artifacts. Contribute to, create and update documentation on analysis procedures. Provide related on-call emergency support. Work extended hours during incidents when required. To be successful in this role, you will need: Associate’s or bachelors related to information security preferred or equivalent experience in information security system administration may be substituted for the requisite education. 1-2 years of experience working in the information security or information technology field. Exposure to NIST, FFIEC, or similar security frameworks. CompTIA Security+ (or obtain within 6 months of hire). CompTIA Network+ preferred. CompTIA CySA+ preferred. Skills and Abilities Experience in executing information security policies and standards. Excellent knowledge of technology environments, including information security elements. Exposure to data processing, hardware platforms, enterprise software applications, and outsource systems. Good understanding of computer systems characteristics, features, and integration capabilities. Basic understanding of Windows operating systems and Active Directory / Entra ID Basic understanding of Networking fundamentals (TCP/IP, DNS, routing). Competencies for all GreatAmerica team members Honesty/Integrity, Customer Oriented, Accountability, Tenacious, Communication Skills (Oral & Written), Adaptability Competencies for this position Risk Mitigation, Passion for security learning, Organized, Communicate via metrics, Business Acumen, Judgment, Leadership, Relationship Building. Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes: Financial Benefits Competitive Compensation Monthly Bonuses for Eligible Employees 401(k) and Company Match Annual Profit Sharing Paid Time Off Health, Wellbeing, and Family Planning Benefits Paid Vacation - starting at 80 hours annually for employees in their first year of service. Paid Sick Days - Ten (10) per year with a conversion option for unused time. Ten (10) Paid Holidays per year Gym Reimbursement Health Insurance Dental Insurance Vision Insurance Short-Term and Long Term Disability Company Paid Life Insurance Flexible Spending Accounts (FSA) Health Savings Accounts (HSA) Employee Assistance Program Parental Leave Education and Career Planning Benefits Tuition Assistance Networking Opportunities Leadership Development Opportunities Perks Paid Parking Service Awards Hybrid work arrangements Business casual environment A strong organizational culture focused on our greatest asset: you! Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. GreatAmerica is the largest independent, family-owned national commercial equipment finance companies in the U.S. and is dedicated to helping manufacturers, vendors, and dealers be more successful and keep their customers for a lifetime. With a focus on the small ticket vendor and OEM finance channel we have partnered with some of the largest and industry leading companies in the Office Equipment, Communications, IT, Automotive, Construction, Healthcare, and Franchise market sectors. In addition to financing, GreatAmerica offers innovative non-financial services to help our customers grow. At GreatAmerica we enjoy the benefits of being independent and family-owned, fostering quick decision making, customer response and innovation. Established in 1992 our team has grown to over 650 employees and a portfolio of over $2.5+ Billion. Our exemplary customer service, principle-centered business philosophy and team-based operating approach are key to our success and growth. With a strong balance sheet and consistent financial performance through all economic cycles, GreatAmerica has experienced amazing results and unparalleled growth. When you are part of the GreatAmerica team, you will grow professionally and work with some of the most talented finance professionals in the industry. There is no doubt in our minds we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work. #J-18808-Ljbffr GreatAmerica Financial Services