Caregiver Recruitment and Onboarding Coordinator

ConstantCare247 | Syracuse, NY Caregiver Recruitment & Onboarding Coordinator ConstantCare247 | Syracuse, NY Salary: 55,000–70,000 annually, based on experience Job Type: Full-Time Schedule: Monday–Friday, with occasional flexibility for field visits and recruitment events Location: Syracuse, NY, with occasional travel throughout Central New York within 6 counties we serve Join Our Growing Home Care Team! ConstantCare247, a locally owned home care organization serving Central New York, is seeking a highly organized, detail-oriented, and motivated Caregiver Recruitment & Onboarding Coordinator to join our team. This position plays a vital role in the continued growth of our organization by recruiting qualified caregivers, coordinating employee onboarding, supporting human resources functions, and expanding our caregiver network into additional counties throughout Central New York. We are looking for someone who enjoys working with people, is highly proficient with technology, has exceptional attention to detail, and understands the importance of accuracy, confidentiality, and compliance in a healthcare environment. This is more than a traditional recruiting position. The successful candidate will help develop and maintain a dependable caregiver workforce while ensuring our employees have a positive and professional experience from their initial application throughout their employment. Key Responsibilities Caregiver Recruitment & Geographic Expansion Develop and implement creative recruitment strategies to attract qualified Home Health Aides (HHAs), Personal Care Aides (PCAs), companions, and other direct care professionals. Expand our caregiver recruitment network into additional counties and communities throughout Central New York. Establish relationships with caregiver training programs, vocational schools, workforce development organizations, and community resources. Manage online job postings, recruitment platforms, applicant tracking systems, and candidate communications. Conduct initial phone screenings, coordinate interviews, and maintain timely communication with applicants. Attend recruitment events, job fairs, and community networking opportunities. Identify opportunities to strengthen caregiver availability in underserved geographic areas. Develop and maintain an active pipeline of qualified candidates to support existing clients and future growth. Employee Onboarding & Compliance Coordinate the caregiver onboarding process from initial application through employment clearance. Collect, review, and maintain required employment documentation. Coordinate background checks, health assessments, immunization documentation, reference checks, and other applicable employment requirements. Maintain accurate, complete, and organized personnel files in accordance with applicable New York State requirements and agency policies. Track required training, certifications, annual health requirements, and employee compliance deadlines. Coordinate new employee orientations and assist with training schedules. Maintain accurate employee information in agency software systems. Identify missing documentation and proactively follow up to resolve outstanding requirements. Assist in maintaining personnel files in a continuous state of survey readiness. Human Resources & Caregiver Relations Serve as a professional and approachable point of contact for caregivers regarding employment-related questions, policies, and procedures. Assist with employee relations, caregiver concerns, and workplace issues, escalating matters to management as appropriate. Support caregiver retention initiatives and employee engagement efforts. Assist with performance evaluations, employee counseling documentation, and corrective action processes under management direction. Monitor employee compliance with agency policies and employment requirements. Coordinate employee status changes, leave documentation, and separation paperwork. Collaborate with scheduling, clinical leadership, and administration to address workforce needs. Maintain confidential and accurate employee records. Field Visits & Community Outreach Conduct occasional field visits to meet with caregivers, support recruitment efforts, and address employment-related needs. Travel to surrounding counties to establish recruitment relationships and participate in community events. Visit training programs and workforce organizations to develop new recruitment opportunities. Represent ConstantCare247 professionally throughout the communities we serve. Qualifications Required: Experience in recruitment, human resources, employee onboarding, healthcare administration, or a related field. Exceptional attention to detail, organizational skills, and follow-through. Strong computer proficiency, including Microsoft Office, Google Workspace, electronic personnel records, spreadsheets, and the ability to quickly learn new software platforms. Excellent verbal and written communication skills. Ability to manage multiple priorities, meet deadlines, and work independently. Strong problem-solving skills and professional judgment. Ability to handle confidential employee information appropriately. Valid driver's license, reliable transportation, and willingness to travel for occasional field visits. Preferred: Experience in home care, healthcare staffing, or a New York State Licensed Home Care Services Agency (LHCSA). Familiarity with NYS DOH personnel requirements, caregiver credentialing, and employee compliance. Experience using applicant tracking systems, HR software, or home care management platforms such as AxisCare. Experience recruiting home health aides, personal care aides, companions, or other healthcare workers. Knowledge of employee relations and human resources best practices. The Ideal Candidate We are looking for someone who: Takes pride in accuracy and has exceptional attention to detail. Is highly comfortable with computers, spreadsheets, electronic records, and technology. Enjoys recruiting and building meaningful relationships with people. Is self-motivated, resourceful, and able to take initiative without constant supervision. Has a sense of urgency and understands the importance of timely hiring. Is approachable, professional, and communicates effectively with caregivers from diverse backgrounds. Understands the importance of confidentiality and regulatory compliance. Is adaptable and willing to assist in different areas of agency operations. Enjoys contributing ideas and improving processes within a growing organization. Compensation & Benefits Annual salary: 55,000–70,000 , commensurate with experience Opportunity for performance-based bonuses Mileage reimbursement for approved business travel Supportive, team-oriented work environment Opportunity to work directly with agency leadership Professional development and growth opportunities Meaningful work supporting caregivers and the older adults they serve 401k plan with immediate eligibility Health insurance Employee Assistance Program Company sponsored life insurance PTO Why Join ConstantCare247? At ConstantCare247, we believe that exceptional home care begins with exceptional caregivers. As a locally owned organization, we are committed to helping older adults remain safe, comfortable, and independent in their own homes. Our employees are essential to our success, and we recognize the importance of recruiting, supporting, and retaining compassionate individuals who share our commitment to quality care. This is an opportunity to play an important role in the growth of our organization while making a meaningful difference in the lives of caregivers, clients, and families throughout Central New York. If you are an organized, motivated professional who enjoys recruiting, working with people, and managing important details, we would love to hear from you! ConstantCare247 is an Equal Opportunity Employer. #J-18808-Ljbffr