Shuttle Driver

Job Details Level: Entry Job Location: Crowne Plaza - Asheville, NC 28806 Position Type: Full-Time/Part-Time Education Level: None Salary Range: $15.00 - $17.00 Base+Commission/month Job Shift: Swing Job Category: Hospitality - Hotel Job Summary The Van/ Shuttle Driver is responsible for transporting hotels guests to/from assigned destinations using property vehicle in a timely and courteous manner. Comply with all company policies and procedures to ensure guest safety and satisfaction. Duties entail but not limited to the following: Job Duties Check Shuttle Log/ shuttle board and check for special shuttle requirements or discounts; Welcome and acknowledge all guests according to company standards; Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation; Document all trips prior to the start of and at the conclusion of each trip; Inspect property vehicle for damage and ensure both the interior and exterior of the vehicle are clean, neat and ready at the start of and the end of each shift; Check tire pressure and fluid levels for property vehicle and refuel as necessary; Ensure that all lights, signals, mirrors, brakes, seat belts, etc. are functioning and in good working condition; Ensure supplies are present and stocked (i.e., First Aid Kit, Fire Extinguisher, flashlight, water, etc.); Notify appropriate personnel of any vehicle maintenance needs. Document all property vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager; Report all injuries, minor and major, and unsafe work conditions to manager; Comply with company quality assurance expectations and standards. Ensure uniform and personal appearance are clean and professional; Maintain confidentiality of proprietary information and protect company assets. Perform other job related duties as assigned. Qualifications High School Diploma or GED Valid Class E Driver’s License with clean driving records with no major violations Ability to maintain composure and demonstrates ability to be flexible and adaptable Ability to complete and maintain safety training and certifications Basic working knowledge of vehicle maintenance and repair Genuinely enjoys working with the staff and our valued guest Proven dependable with a good attendance record Desire to deliver outstanding customer service Ability to speak clearly and communicate professionally with guest, associates, and others Ability to answer phones/pagers/two-way radios, etc. using appropriate etiquette Completing all checklists and duties as assigned by supervisor or manager Working Conditions and Physical Effort Stand, sit, or walk for an extended period of time Frequent bending, stooping, lifting and carrying supplies weighting up to 50 pounds. May be exposed to hazardous cleaning chemicals and supplies. May be exposed to individuals under the influence of alcohol. Depending on business demands this individual may be required to work weekend/ evening hours and/or perform additional job responsibilities. May be exposed to severe weather and driving conditions Clean and neat appearance required, uniforms to be worn as required by brand standards. #J-18808-Ljbffr Hulsing Enterprises