Remote Call Center Team Leader Coaching & KPIs

Ninja Partners LLC

SupportNinja LLC is seeking a Team Leader to supervise a team of representatives in a call center environment. The role emphasizes coaching, performance management, and day-to-day operational support to drive productivity and customer satisfaction.

The ideal candidate will have at least three years in a representative role with one year of leadership experience, strong communication skills, and familiarity with CRM tools.

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Vacancy posted 5 days ago

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