Compliance and Claims Assistant

Compliance And Claims Assistant

Tri-City Group is hiring for a Compliance and Claims Assistant for an immediate opening in Davenport, IA. This position is responsible for administrative support and documentation related to company compliance and claims.

Essential Functions

• Assist with the intake, tracking, and documentation of employee-related claims and compliance matters
• Support investigations by gathering information, maintaining records, and coordinating documentation under the direction of HR or Risk Management leadership
• Assist with FMLA administration, including paperwork preparation, tracking leave usage, and maintaining records
• Maintain accurate and confidential files related to claims, investigations, audits, and compliance reporting
• Support the review and periodic updating of HR policies, procedures, and postings to ensure compliance
• Assist with ensuring labor law posters and required notices are posted accurately at offices and jobsites
• Help prepare reports and summaries related to claims activity, compliance trends, and risk areas
• Coordinate documentation and information requests related to legal inquiries or audits
• Assist with safety pre-qualifications and project-specific compliance documentation
• Support payroll and operations with compliance-related reporting as assigned (e.g., certified payrolls, job-specific documentation)
• Coordinate communications with internal departments, unions, and external partners as directed
• Provide administrative backup to HR and Risk staff as needed
• Coordinate scheduling and logistics of workers' compensation claims by communicating with all parties involved
• Assist with managing unemployment insurance claims by reviewing and responding to claim notices in online systems, participating in necessary hearings, tracking outcomes, and updating records as needed
• Coordinate with insurance brokers to obtain COI's and assist with submission to customers and/or third-party systems
• Track and compile the monthly/quarterly/yearly required compliance data
• Support the HR, risk/legal, and safety teams with various daily items as needed
• Assist with billing and processing of claims

Competencies:

• Attention to Detail and Accuracy
• Confidentiality and Professional Discretion
• Communication Skills
• Organization and Time Management
• Knowledge of Employment Compliance Concepts
• Reliability and Follow Through
• Collaborative Teamwork

We expect all employees to be task-oriented, accurate, and to demonstrate a strong sense of urgency. We expect all employees to be represent the company in a positive and professional manner exhibiting tact, consideration, and confidence delivered.

Required Education and Experience:

• Bachelor's Degree in Business Administration, Human Resources, Occupational Safety, or Law
• 1-2 years of Human Resources, Legal, and/or Risk Management experience
• Or equivalent combination of education and experience

This is a full-time position. Days and hours of work are Monday-Friday, 8:00 AM -5:00 PM. Occasional changes to the work schedule may be required as job duties demand.

All job offers are contingent upon the successful completion of a drug screen. Tri-City Group is an equal opportunity employer.