Member Development Associate

Job Description

About the JobRole Overview\n

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We're seeking a Member Development Associate (MDA) to support the growth of an exclusive membership platform designed for founders of established businesses generating $50 million or more in annual revenue.

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The platform connects accomplished founders through a structured, relationship-driven approach that creates meaningful business opportunities, strategic introductions, and measurable outcomes.

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This is a hybrid role combining Sales Development Representative (SDR) responsibilities with sales operations support . You'll own the early stages of the membership development pipeline, including lead generation, outbound prospecting, initial qualification, meeting scheduling, and CRM management.

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You'll work closely with Member Development Directors to identify prospective members, initiate conversations, and ensure qualified opportunities move efficiently through the pipeline.

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This is not a traditional sales operations position focused on CRM architecture, integrations, or complex reporting. Instead, you'll be responsible for the daily execution that keeps the sales pipeline organized, active, and growing.

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The ideal candidate is highly organized, comfortable with outbound prospecting, interested in entrepreneurship, and motivated to grow into a more senior business development or sales leadership role.

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Key ResponsibilitiesLead Generation & Pipeline Development\n

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• Build and maintain a consistent pipeline of qualified prospective members through referrals, events, LinkedIn, and targeted prospecting.
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• Research and identify founders of established businesses generating $50 million or more in annual revenue.
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• Develop targeted prospect lists aligned with the organization's ideal member profile.
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• Monitor pipeline activity and identify stalled or aging opportunities requiring follow-up.
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• Partner with Member Development Directors to ensure a steady flow of qualified prospects.
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Outbound Sales & Prospecting\n

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• Execute outbound prospecting campaigns across LinkedIn, email, and phone.
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• Manage initial outreach, follow-up sequences, and prospect engagement using established messaging and outreach cadences.
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• Conduct cold calls to initiate conversations with prospective members.
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• Personalize outreach based on company research, founder background, and relevant business developments.
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• Convert prospect interest into scheduled Business Interviews with Member Development Directors.
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• Maintain consistent outbound activity while prioritizing quality conversations and qualified opportunities.
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Prospect Qualification & Scheduling\n

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• Research prospective members, including company background, leadership, industry, and recent business developments.
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• Conduct initial pre-qualification against established membership criteria.
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• Identify relevant decision-makers and confirm alignment with the organization's ideal member profile.
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• Schedule Business Interviews and follow-up meetings with prospective members.
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• Manage calendar coordination, confirmations, and scheduling follow-ups.
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• Provide Member Development Directors with relevant prospect information and context before each meeting.
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CRM Management & Sales Support\n

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• Maintain accurate and organized Contact and Company records in HubSpot.
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• Ensure outreach activity, meetings, calls, emails, and prospect interactions are properly documented.
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• Monitor pipeline stages and update records as opportunities progress.
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• Identify and resolve duplicate records, incomplete fields, and data inconsistencies.
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• Support Member Development Directors with pipeline tracking, reporting, and administrative sales activities.
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• Leverage AI tools to improve prospect research, outreach efficiency, and workflow organization.
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Prospect Relationship Management\n

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• Serve as the initial point of contact for prospective members.
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• Represent the organization professionally when communicating with founders, business owners, and senior executives.
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• Build rapport through thoughtful, personalized, and professional communication.
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• Ensure qualified prospects receive a seamless handoff to the appropriate Member Development Director.
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• Maintain consistent follow-up to support a positive prospective member experience.
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Required Experience\n

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• 3+ years of experience in sales development, business development, SDR, or sales support roles.
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• Experience conducting outbound prospecting through LinkedIn, email, and phone.
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• Demonstrated ability to generate leads, initiate conversations, and schedule qualified sales meetings.
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• Strong prospect research skills and ability to identify relevant companies and decision-makers.
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• Experience using CRM platforms to manage prospect information, sales activities, and pipeline stages.
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• Strong written and verbal communication skills, particularly when engaging senior-level professionals.
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• Excellent organizational skills and attention to detail.
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• Ability to manage multiple prospects, outreach sequences, and follow-up activities simultaneously.
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• Familiarity with AI tools and the ability to use them efficiently for research, outreach, and administrative workflows.
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• Comfortable operating independently in a fast-moving, early-stage environment.
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Preferred Qualifications\n

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• Experience using HubSpot, LinkedIn Sales Navigator, or comparable sales engagement platforms.
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• Experience prospecting founders, CEOs, business owners, or executive-level decision-makers.
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• Background in B2B sales, professional services, executive memberships, or relationship-driven organizations.
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• Experience supporting Account Executives, Business Development Directors, or senior sales professionals.
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• Familiarity with sales pipeline metrics, outbound conversion rates, and CRM data hygiene.
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• Experience developing personalized outbound messaging for high-value prospects.
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• Interest in entrepreneurship, business strategy, and the founder ecosystem.
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• Experience working in a startup or high-growth organization.
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Key Skills & Traits\n

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• Proactive: You take ownership of your pipeline, identify opportunities, and follow through without constant direction.
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• Highly Organized: You manage prospect information, outreach activity, scheduling, and CRM records with accuracy and consistency.
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• Strong Communicator: You can engage founders and senior executives professionally through email, LinkedIn, and phone.
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• Research-Oriented: You enjoy learning about businesses, identifying decision-makers, and understanding what makes a prospect a strong fit.
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• Detail-Oriented: You understand that clean data, accurate records, and timely follow-up are essential to a successful sales process.
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• Execution-Focused: You consistently turn prospecting activity into qualified conversations and scheduled meetings.
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• Entrepreneurial: You're comfortable working in an early-stage environment where processes are evolving and individual contributions have a meaningful impact.
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• Growth-Minded: You're motivated to develop your sales skills and take on greater responsibilities as the organization scales.
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Key Metrics of Success\n

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• Consistent generation of qualified prospective member leads.
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• Business Interviews successfully scheduled and completed.
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• Strong outbound response rates and meeting conversion across LinkedIn, email, and phone.
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• Accurate, complete, and organized CRM records with minimal duplicate data.
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• Efficient progression from initial lead creation to scheduled conversation.
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• Seamless handoffs between prospecting and Member Development Directors.
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• Reliable execution of outreach cadences, follow-ups, and pipeline management activities.
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What Success Looks Like\n

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• A consistent pipeline of qualified prospective members is maintained.
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• Member Development Directors spend more time building relationships and closing memberships rather than managing early-stage prospecting.
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• Outbound campaigns generate meaningful conversations with qualified founders and business owners.
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• CRM records remain accurate, organized, and actionable.
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• Prospective members receive a professional, personalized experience from their first interaction.
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• The membership development function becomes increasingly efficient and scalable.
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Role Details\n

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• Location: New York City
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• Work Arrangement: Hybrid
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• In-Office Expectation: 4 days per week
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• Employment: Full-time
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• Career Growth: Opportunity to advance into a Member Development Director or sales leadership position.
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Compensation & Benefits\n

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• Salary: $65K-$85K base, $95K OTE
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• Medical, dental, and vision insurance beginning on day one
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• 401(k)
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• Flexible PTO
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• Paid holidays
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• Opportunity to help build and scale a category-defining executive membership platform
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• Professional growth opportunities as the organization expands
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