Hotel Front Desk Rep - Customer Service Specialist

Job Description

Job Description

Embark on Excellence as a part-time Hotel Front Desk Rep - Customer Service Specialist ! Welcome to the epitome of hospitality at TRU by Hilton Boise West, where every guest interaction is an opportunity to shine and make a lasting impact.

Why Choose the Hotel Front Desk Rep Life?

Elevate Your Professional Journey: Become a key player in a team-driven environment that values growth, professionalism, and exceptional service.

We Reward Excellence: Begin your journey with an enticing $15/hour pay and benefits , featuring exclusive hotel discounts – your gateway to a fulfilling career!

WORK SCHEDULE AND LOCATION

Schedule: Part-Time Rotating weekends from 3:00 pm - 11:00 Friday - Sunday, and 3:00 pm - 11:00 pm Monday - Wednesday.

Location: Your stage awaits at TRU by Hilton Boise West, situated in the heart of Boise, ID.

ABOUT OUR COMPANY

At TRU by Hilton Boise West, we're more than a hotel; we're a community of hospitality enthusiasts dedicated to creating genuine connections. Our mission is simple: to turn every stay into an unforgettable experience. We value diversity, embrace creativity, and foster a culture where every team member is a star in our constellation of success. Join us, and be a part of a team that makes hospitality an art form!

WHAT YOU NEED TO BE SUCCESSFUL

• Masterful verbal communication skills for seamless guest interactions
• Proficiency in basic computer skills, adding a touch of tech-savvy to your repertoire
• Physical agility for the dance of standing, walking, and occasional bending and reaching
• A commitment to professionalism even in the face of cleaning challenges

We would prefer:

• Experience as a specialist in the realm of hospitality
• Previous Hilton experience
• A talent for turning challenges into opportunities to exceed guest expectations

WHAT YOU CAN EXPECT EACH DAY

As a Hotel Front Desk Rep, you're not just a specialist; you're a maestro of customer service, transforming each interaction into a memorable experience. Effortlessly handling guest registrations, room assignments, and special requests, you're the embodiment of efficiency. The lobby isn't just a space; it's a canvas that you keep immaculate, creating a welcoming atmosphere for our guests. With finesse, you navigate challenges, ensuring positive guest relations and billing accuracy, all while maintaining the utmost professionalism.

READY TO BECOME A SPECIALIST IN CREATING EXCEPTIONAL GUEST EXPERIENCES?

Our 3-minute, mobile-friendly initial application is your professional gateway to TRUly unforgettable moments. Apply now, and let your excellence shine!