Automotive Advanced Service Technician

Job Description

Job Description

Advanced Automotive Service Technician 

Location:  Woburn, Massachusetts

Position Type: Full-Time, Flat Rate  

Join a Technology-Forward, Customer-Centric Automotive Service Team 

Are you the technician everyone else comes to for help? We're seeking a highly skilled Advanced Automotive Service Technician who thrives on solving complex vehicle problems, embraces emerging automotive technologies, and takes pride in delivering exceptional customer experiences. 

This is more than a technician role. We're looking for a professional who can confidently diagnose drivability concerns, electrical issues, advanced engine performance problems, and modern vehicle technology systems while mentoring teammates and consistently delivering high-quality repairs. 

If you're motivated by challenging diagnostics, continuous learning, strong earnings potential, and the opportunity to be part of a growing organization, we'd like to meet you. 

What You'll Do 

Advanced Diagnostics & Repair 

• Diagnose and repair complex mechanical, electrical, drivability, and performance concerns 

• Troubleshoot engine, transmission, steering, suspension, braking, HVAC, and electronic systems 

• Utilize advanced diagnostic equipment, OEM service information, scan tools, and testing equipment to identify root causes 

• Verify repairs through comprehensive testing and quality inspections 

Modern Vehicle Technology 

• Diagnose and service vehicle computer systems, sensors, modules, and network communications 

• Perform software updates, calibrations, and programming when required 

• Stay current on hybrid, electric vehicle, and emerging automotive technologies 

Customer & Team Support 

• Communicate technical findings in a way customers can easily understand 

• Assist service advisors with accurate recommendations and repair estimates 

• Mentor and support developing technicians, helping elevate shop performance and technical expertise 

Quality, Safety & Productivity 

• Maintain high-quality workmanship while achieving productivity goals 

• Follow all company safety procedures and manufacturer repair standards 

• Accurately document inspections, findings, repairs, and recommendations 

What We're Looking For 

Required Skills 

✅ ASE Master Technician, A1 and or Manufacturer Certified 

✅ Advanced automotive diagnostic capability 

✅ Strong electrical and electronic troubleshooting skills 

✅ Proven engine performance and drivability diagnosis experience 

✅ Proficiency using scan tools, diagnostic software, and testing equipment 

✅ Ability to read wiring diagrams, OEM service information, and repair procedures 

✅ Strong attention to detail and commitment to quality 

✅ Excellent problem-solving skills 

✅ Professional communication and customer service abilities 

✅ Ability to work independently with minimal supervision 

Required Qualifications 

ASE Certifications (A1–A8 preferred) 

ASE Master Technician certification 

Hybrid and EV experience 

Advanced engine performance diagnostics experience 

Leadership or mentoring experience 

Minimum 3+ years of hands-on automotive repair experience 

What Success Looks Like 

Our top-performing Advanced Service Technicians: 

✔️ Diagnose problems accurately the first time 

✔️ Consistently minimize comebacks 

✔️ Maintain strong productivity and efficiency 

✔️ Earn customer trust through honesty and transparency 

✔️ Continuously develop their technical expertise 

✔️ Help elevate the technicians around them 

Why Join Us? 

We are redefining the automotive service experience through a technology-forward approach that prioritizes both customer experience and workforce engagement. We provide our technicians with the tools, support, training, and opportunities needed to build a rewarding long-term career in automotive service. 

Benefits Include 

❇️ Competitive compensation 

❇️ Weekly payroll 

❇️ Medical, dental, and vision options 

❇️ 401(k) and Roth retirement plans 

❇️ Paid time off and holidays 

❇️ Ongoing training and professional development 

❇️ Career advancement opportunities 

Ready to Apply? 

If you're ready to build your future with a company that values technical excellence, customer service, and continuous growth, we want to hear from you. Apply today and join a team that recognizes and rewards exceptional talent. 

Required Skills: 

• Diagnostic excellence 

• Strong electrical knowledge 

• Customer-friendly communication 

• Consistently low comeback rate 

• Commitment to mentoring and developing others 

Optional Skills: 

• Continuous Learning Mindset 

Keeps current on: 

• 1. EVs 

• 2. Hybrids 

• 3. ADAS 

• 4. Manufacturer updates 

• 5. New diagnostic technologies