Sales Representative | Lancaster, PA

Job Description

Job Description

DESCRIPTION OF EMPLOYER: Founded in 1901, Feeser’s, Inc. is a family owned and operated full-line foodservice distributor located in Harrisburg, PA servicing the Mid-Atlantic region.  Feeser’s provides an expansive offering of dry, refrigerated, and frozen products to a diverse customer base comprised of restaurants, healthcare facilities, educational facilities, and other institutions. 

SUMMARY: Selling food and non-food related products to a territory’s customers base. Responsible in achieving set territory performance goals by acquiring new customers and increasing sales within existing customers. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Builds and maintains a network of sources from which to identify new sales leads. 

• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs. 

• Demonstrates the functions and utility of products or services to customers based on their needs. 

• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. 

• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest. 

• Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. 

• Provides periodic territory sales forecasts. 

• Performs other duties as assigned. 

• Day to Day sales calls for your territory’s customer base. 

• Acquiring new customers within your territory. 

• Assisting customers with product questions, market updates, and menu/recipe ideas. 

• Daily Review and Analyze territory sales performance information within the CRM System. 

• Answer all customer calls, and questions in a precise timely manner. 

• Management of all account receivables within assigned territory. 

• Participation in general sales meetings and regional sales meetings both in person and virtually. 

• Work with all departments with Feeser’s including Transportation, Purchasing and Warehouse 

• Participation in training seminars, Manufacturer Tours, and Food Shows. 

• Work with Brokers and Manufacturer Reps by selling specific new items to customers in assigned territory. 

• Perform administrative duties, such as processing credits and pick-up requests. 

• Contacting all appropriate customers and completing all required paperwork within 24 hours on a Manufacturer Recall. 

• Maintain up to date data within our CRM System for existing customer and prospective customer. 

• Completing and returning all required documentation within the time parameters Management has requested. 

SKILLS REQUIRED: 

• Excellent interpersonal and customer service skills. 

• Excellent sales and negotiation skills. 

• Excellent organizational skills and attention to detail. 

• Strong analytical and problem-solving skills. 

• Ability to function well in a high-paced and at times stressful environment. 

• Proficient with Microsoft Office Suite or related software. 

QUALIFICATIONS & EXPERIENCE:  

• High school diploma or general education degree (GED), or 5 years of foodservice sales experience. 

• Bachelor's degree in Business, Sales, Marketing, Hospitality, or Culinary Arts preferred. 

• 6 months of sales, and/or chef/restaurant management experience, and/or related (Business, Sales, Marketing, Hospitality; or Culinary Arts) degree. 

• 1 year of outside foodservice sales experience preferred. 

• Restaurant management / chef experience preferred. 

CERTIFICATES, LICENSES AND REGISTRATIONS: 

• Valid driver's license with a "clean" driving record (including no single DUI in the last 3 years and no multiple DUIs within the last 7 years). 

• Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required. 

PHYSICAL REQUIREMENTS: 

• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.  

• Ability to physically stand, bend, squat, and lift equipment up to 100 pounds.  

• Remaining in a stationary position, often standing or sitting for prolonged periods.  

• Moving about to accomplish tasks or moving from one worksite to another.  

• Communicating with others to exchange information. 

• Repeating motions that may include the wrists, hands and/or fingers.  

• Operating motor vehicles or heavy equipment.  

• Outdoor elements such as precipitation and wind.  

• Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust.   

Feeser's Food Distributors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All employment decisions are based on qualifications, merit, and business needs.

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