Adverse Auto Subrogation Adjuster

Job Description

Job Description

COMPANY OVERVIEW:

Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for a Third-Party PD Adjuster to join our team. Family-owned, UAIC, is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers, by providing disciplined underwriting, and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business.

SCOPE:

The Third-Party Adverse Auto Subrogation Adjuster is responsible for investigating liability claims and incoming subrogation demands and negotiating settlements with the adverse carriers or opposing counsel. The adjuster will collaborate closely with internal teams, legal, appraisal team and underwriting to ensure a thorough and effective claims process. Additionally, the adjuster will maintain compliance with industry regulations, track performance metrics, and contribute to the continuous improvement of subrogation practices. This position requires strong analytical, negotiation, and communication skills, with a focus on achieving optimal claims resolution.  

This position is also offered in a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Southeast region.

DUTIES:

• Review and analyze claims to establish liability reviewing incoming subrogation demands from adverse carriers and review damages to rule out excess.
• Investigate incidents to establish liability and damages presented by adverse carriers. This includes reviewing accident reports, interviewing witnesses, gathering physical evidence, and obtaining police reports and repair estimates.
• Gather and organize all necessary documentation to support the subrogation claim, such as contracts, invoices, photos, and legal documents. Ensure that all relevant evidence is preserved and accurately recorded.
• Clearly communicate the basis for the demand, outlining the damages incurred and the rationale for liability.
• Engage in negotiations with adverse adjusters, third-party insurers, attorneys to reach favorable settlements. Use knowledge of liability law and negotiation tactics to maximize settlements.
• For cases where settlements cannot be achieved monitor claim closely for litigation and make the necessary efforts to communicate with the insured.
• Keep detailed records of all subrogation activities, including communications, negotiation efforts, and payments made. Ensure that all case files are up-to-date and organized for easy access and review.
• Track the status of each subrogation file, ensuring timely follow-up and resolution. Regularly update internal systems with progress notes and settlement outcomes.
• Provide regular updates and reports to management on the status of subrogation claims, including settlements achieved, challenges encountered, and potential improvements to processes.
• Work closely with claims adjusters, underwriters, and legal teams to gather information, develop recovery strategies, and support the subrogation process. Share insights and findings to assist in improving overall claims handling and subrogation practices.
• Maintain effective communication with external stakeholders, including insurers, attorneys, and claimants. Ensure that all communications are professional, clear, and conducive to achieving goals.
• Ensure that all subrogation activities are conducted in compliance with applicable laws, regulations, and company policies. Stay informed of changes in legislation and industry standards that may impact subrogation practices.
• Contribute to the development and implementation of best practices for claims handling and settlements. Identify opportunities for process improvements and work with management to enhance efficiency and effectiveness in subrogation efforts.
• Adhere to subrogation performance metrics and participate in review of metrics monthly to identify areas for improvement.
• Participate in training and development opportunities to enhance skills and stay current with industry trends and best practices.
• Participate in special projects or initiatives as assigned by management, including process improvement efforts, system upgrades, or training programs.
• Assist other departments as needed, providing expertise in subrogation and contributing to overall company goals and objectives.

EDUCATION:

• Bachelor’s degree in business or a related field preferred. Experience is lieu of degree also considered.
• Adjusters license required.
• Bilingual preferred.

SKILLS & EXPERIENCE:

• Minimum of 3-5 years of experience in subrogation, claims adjusting, or a related field within the property and casualty insurance industry.
• In-depth knowledge of insurance policies, subrogation principles, and legal concepts related to property and casualty claims.
• Strong analytical and investigative skills, with the ability to assess liability and recovery potential.
• Excellent negotiation and communication skills, both written and verbal.
• Proficiency in claims management software and Microsoft Office Suite.
• Ability to manage a high volume of cases with attention to detail and accuracy.
• Strong organizational skills, with the ability to prioritize and manage multiple tasks effectively.

BENEFITS:

• 401(k) Retirement Savings Plan with employer match.
• Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
• Paid Time Off, Holidays, and Leave programs.
• Flexible spending accounts
• Basic Life Insurance and Voluntary Life/ADD
• Voluntary Short Term and Long-Term Disability

UAIC participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit 

UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

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