TEMP-Summer: Civics Academy Support Staff

Summer Part Time: Civics Academy Support Staff

Assisting with various tasks and projects to ensure a positive customer experience and provide clerical/office support for Civics Academies.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education/Certification:

• High School Diploma or Equivalent

Special Knowledge/Skills:

• Ability to work independently
• Ability to understand verbal and written instructions.
• Team-oriented attitude and desire to work collaboratively with ESC staff.
• Ability to perform effectively under conditions of fluctuating workload.
• Ability to make independent decisions regarding planning, organizing, and scheduling
• Ability to travel to alternate locations to support in the delivery of Texas Civics Academies. Responsibilities include:
• Materials distribution and collection
• LMS and basic technology support
• Coordination of material delivery to and from alternate locations

Essential Duties and Responsibilities:

*This job description is not intended, and should not be construed, to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. They are intended to be accurate reflections of those principal job elements essential for making fair hiring and pay decisions.

**This position may be partially or completely funded using grant and/or federal monies and is assigned programs to include activities designed to enhance the effective and coordinated use of funds.

• Assist Instructional Content specialists with various tasks as directed by supervisors or team leaders
• Help maintain a general clean and organized environment
• Interact with internal and external clients with courtesy and professionalism.
• Maintain confidentiality.
• Maintain a positive attitude while working cooperatively with other members of the staff to accomplish the goals and objectives of the department and the service center.
• Perform other duties as assigned
• Note: This position requires daily travel across ESC Region 11.

Supervisory Duties: None

Equipment/Specialized Software Used: Computers, projection devices, control panels in meeting rooms, printers, productivity software, software specific to the job assignment, network resources, internet resources, and other hardware and software necessary to perform the functions of the job effectively and efficiently.

Working Conditions (Mental Demands/Physical Demands/Environmental Factors):

Mental: Public relations and people skills are always required, work with frequent interruptions, and maintain professional composure and confidentiality under stress.

Physical: Occasional prolonged and irregular hours, ability to move tables and chairs and load/unload boxes and materials. Prolonged use of a computer. Frequent region and state-wide travel.

Environmental: Open cubicles/workstations.

Evaluation: Annual performance evaluation will be performed in accordance with the adopted policies of the Education Service Center Region 11. Employment in this position is contingent upon performance, need, and funding.

Revision Date: May 2026