Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2022 and currently lead a team of three. I was drawn to agency ownership because I wanted the opportunity to work closely with people, build meaningful relationships, and help families protect what matters most to them. I earned my master’s degree in Education from UConn and am a proud parent of three teenagers who keep our family busy with baseball, theater, and school sports. Outside of work, I enjoy spending time outdoors and staying active through fitness and working out.

Supporting our local community is important to us. Our agency proudly sponsors area sports teams as well as the local theater program, allowing us to support many of the activities and organizations that bring families in our community together.

Our agency offers a health stipend, Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We also like to keep things fun with Friday lunches provided by the agency, Casual Fridays, holiday team outings, and different office promotions and incentives throughout the year.

Our office is upbeat, competitive, and centered around a genuine purpose: protecting families. We believe great sales conversations are about much more than selling a product - they’re about getting to know each household, understanding the bigger picture, and helping people make informed decisions about their protection. I’m looking for someone who is competitive, relationship-driven, and a strong problem-solver who can have meaningful, holistic conversations with customers.

ROLE DESCRIPTION:
Tage Wright - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.