Bike Rental Tour Guide Host

Job DescriptionJob DescriptionJob descriptionNOTE: This is a seasonal part position now through October. Hours scheduled will be less than 29 hours per week. We are flexible with any school schedules; summer activities; or other jobs you may have. There are opportunities for additional commission and tips.Job OverviewWe are seeking an enthusiastic and knowledgeable Bike Tour Guide to lead engaging and informative tours for our guests. The ideal candidate will possess a passion for sharing local history, culture, and attractions while providing exceptional customer service. As a Tour Guide, you will be responsible for creating memorable experiences that educate and entertain visitors. Other responsibilities include guiding groups on bikes; retail desk check in, ticket sales, tour upsells, bike facility operation; and activities as needed.ResponsibilitiesConduct guided tours of various locations providing insightful commentaryCommunicate effectively with diverse groups of peopleEducate guests on the historical significance, cultural relevance, and factsDemonstrate strong leadership skills by managing group dynamicsUtilize time management skills to adhere to scheduled tour timesProvide excellent customer service by addressing guest inquiriesPerform safety checks and ensure compliance with all safety protocolsOperate tour and bike desk check in desk as neededUpsell tours and activitiesCheck in Guests; provide helmets; entire set up; safety spielsFerry Ticket Sales DeskExperienceBike Tour Experience is required with a strength in San Francisco HistoryPrevious experience in a tourism customer-facing roleStrong public speaking skills with the ability to engage audiences of varying sizes.Bilingual or multilingual capabilities are highly desirableProven ability to educate others in an engaging manner,Excellent interpersonal skills with a focus on customer service excellence.Join our team as a Tour Guide and share your passion for exploration while creating unforgettable experiences for our visitors!Job Types: Part-time, Seasonal, TemporaryPay: $25.00 - $30.00 per hour plus tips and incentivesExpected hours: 29 per week Tour Store Llc