Field Diagnostics Technician, Truck-Mounted Equipment

Job Description

Job Description

At PALFINGER, we challenge what’s possible in lifting and load-handling. If you’re energized by complex diagnostics, on-the-spot problem solving, and the freedom of the open road, this role is for you.

Why This Role Matters

You will be the face of PALFINGER in the field—keeping mission-critical equipment operational and customers confident. This remote position is based in Pittsburgh, PA and reports to the Regional Field Service Manager.

Your Mission

1. Restore uptime: troubleshoot and repair articulating cranes, truck-mounted forklifts, conveyors, trucks, and trailers at customer sites.
2. Prevent problems: execute quarterly preventive maintenance, perform Annual DOT inspections, and complete warranty services.
3. Answer the call: handle emergency and unscheduled repairs during both standard and off-hours.
4. Keep stakeholders aligned: explain root causes, repair plans, and timelines to job site contacts and fleet managers.
5. Document everything: produce accurate estimates, secure work authorizations, order and record parts, and track labor and inventory promptly.
6. Work safely: comply with federal and state safety regulations; maintain clean work zones and a well-kept company vehicle.

What It Takes

• Proven capability across mechanical, hydraulic, and electrical systems; diagnostic acumen; welding proficiency.
• Field-ready fitness: work in all weather; able to sit, stand, bend, squat, crouch, reach, and lift 75+ lbs for extended periods.
• Approximately 3 years of mechanical experience or training, with emphasis on articulating cranes and forklifts.
• Ability to read, write, and speak English effectively.
• CDL holder or able to obtain within 60 days of employment.
• Bring your own tools; PALFINGER provides proprietary tooling.

Rewards

• Competitive compensation structure.
• 401(k) with company match.
• Comprehensive benefits: medical, dental, vision, life, AD&D, and short-/long-term disability (dependent on state), plus a wellness program.
• Paid company holidays and PTO.
• Growth mindset workplace with continuous learning opportunities.

Skills You’ll Rely On

• Customer Service
• Heavy Equipment Repair
• Electrical / Electronic Systems
• Lift Truck Repair & Maintenance
• Diesel & Heavy Equipment Systems
• Hydraulic Systems & Components
• Electrical Systems & Diagnostics (Heavy Equipment)
• Equipment Diagnostics & Troubleshooting
• Crane & Lifting Equipment Systems
• Aerial & Utility Equipment Systems
• Equipment Repair & Maintenance

Additional Info

The summary above captures the essence of the role; responsibilities may evolve as business needs change.

PALFINGER is not utilizing any external recruiting agencies for this opportunity.

Equal Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled