General Intern

Job Description

Job Description

Description:

ABOUT CHETOLA RESORT

For over 180 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences—from Orvis®-endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination.

THE ROLE

Chetola Resort is seeking enthusiastic and service-oriented interns to join our team across multiple departments. As a General Intern , you will support day-to-day resort operations while rotating through various departments such as Food & Beverage, Events, Human Resources, Accounting, Front Desk, Spa, Sales & Marketing, and more. You will gain hands-on exposure to hospitality management, guest services, and back-of-house operations in a luxury resort environment.

WHAT YOU’LL DO

Operations & Support

• Assist departmental teams with daily tasks, guest requests, and administrative support
• Shadow managers and staff to understand workflows, systems, and standards
• Help with event setup, break-down, and coordination when assigned
• Engage with guests, providing courteous and helpful service
• Learn and work with resort systems (PMS, POS, reservation tools, scheduling)
• Participate in staff meetings, trainings, and cross-department collaboration

Project & Learning Contributions

• Contribute to special projects or process improvements (e.g. marketing campaigns, guest surveys, event enhancements)
• Present observations or ideas during internship debriefs or team meetings
• Maintain professionalism and uphold resort standards in all assignments

ABOUT YOU

• Are curious, motivated, and passionate about hospitality and guest experience
• Enjoy working in a fast-paced, dynamic environment and can adapt to different tasks
• Have good communication skills and can interact professionally with guests and staff
• Proactive learner who seeks mentorship and feedback
• Bring a positive attitude, reliability, and dedication to quality

REQUIREMENTS

• Current student or recent graduate
• Ability to work flexible hours (including weekends, evenings, and holidays)
• Comfortable standing, walking, and performing light physical tasks (lifting up to ~25–35 lbs when needed)
• Must maintain a professional appearance and demeanor
• Must comply with resort policies, confidentiality, and guest privacy standards

WHY CHETOLA

• High-quality, hands-on experience in a full-service luxury resort
• Mentorship and exposure across multiple hospitality departments
• Networking opportunities and career growth potential
• On-property perks such as staff meals, discounts at resort outlets, and recreation access
• Supportive team culture rooted in connection, elegance, and authenticity