RN Triage - Central Triage

Hourly Pay Range: $33.96 - $52.64 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Registered Nurse Triage - Centralized Triage Location: Warrenville Part time: 30 hours M-F 7am - 6:30pm options. Shifts are typically four, 9‑hour shifts, but can be flexible). Occasional Saturdays 8:00 AM - 1:00 PM (5-6 a year) No travel What you will do: The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem‑solving abilities. Actively manage patients' immediate and ongoing needs with attention to acute and preventative intervention. NOTE: MUST LIVE IN ILLINOIS AS THIS ROLE IS ON‑SITE. After a minimum of one year employment, RN's in this role may have the opportunity to work from home/remote if all quality and productivity metrics are met and maintained. What you will need: Current Illinois RN licensure Operational knowledge of physician practice. Exceptional interpersonal and communication skills (verbal and written). Possesses professional telephone etiquette skills. Must be a team player. Must be a self‑starter, able to handle frequent periods of high stress and difficult patient situations. Must possess excellent time management skills. Must possess basic keyboard, computer and internet skills. 35 WPM typing proficiency. Ability to talk on the phone and type simultaneously. Benefits (For full time or part time positions): Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday PayCommunity Involvement Opportunities EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. #J-18808-Ljbffr NorthShore University HealthSystem