Senior Sales Operations Project Coordinator

Position Summary A Senior Sales Operations Project Coordinator will be responsible for the execution of customer specific integrations and projects driving revenue growth, process optimization, and reduction in non‑selling time for the sales team. They will collaborate with cross‑functional teams to identify opportunities, quantify ROI, outline risks, create project timelines, track milestones, and implement project charters. They will utilize tools such as Six Sigma to capitalize on efficiencies and cost reductions to deliver business value. Responsibilities Support, enable, and drive business solutions to empower the sales team to sell more effectively. Collaborate with cross‑functional teams including IT, MDG, Customer Master, Commercial and Consumer Sales, and SSO. Create project charters, coordinate key stakeholder meetings, track progress on key milestones, and initiate post‑mortem analysis on customer integration projects. Recognize, troubleshoot, and identify bottlenecks within a process and mitigate risk. Proactively manage change in project scope, schedule, or budget. Develop reporting metrics aligning with KPIs. Own onboarding, modification, and cancellation of customers. Develop workflows on customer‑facing website to ensure appropriate routing and ease of doing business. Manage a budget and vendor relationships for execution of enhancements and optimizations. Create and document SOPs specific to workflows to create standardization. Develop process documentation, playbooks, and enablement materials to institutionalize best practices. Serve as trusted advisor to Sales and Internal Leadership, bringing insights, recommendations, and structured problem‑solving. Assist with change‑management efforts to ensure smooth adoption of new processes and tools. Partner across business units and functions to align strategy, execution, and customer experience. Minimum Qualifications 5–8+ years in Sales Operations, Revenue Operations, Business Operations, or a similar function. Experience improving and institutionalizing onboarding, sales, or customer lifecycle processes. Strong discovery skills—able to interview stakeholders, uncover needs, and translate them into documented workflows. Proven ability to simplify complex processes and create clarity in ambiguous environments. Analytical skills with the ability to turn data into insights and action. Excellent communication and influencing skills across all levels of the organization. Strong change‑management and project‑management capabilities. Ability to adapt to quick changes for projects and focus areas as needed. Benefits Competitive compensation and comprehensive benefits package. Supportive onboarding experience to ensure a smooth transition into the team. Opportunities for development and growth through training and regular mentorship. Corporate Social Responsibility activities. A truly global, dynamic, and challenging work environment. Work/life effectiveness and long‑term well‑being initiatives. Diversity and inclusion focus. Equal Employment Opportunity Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Employment Eligibility If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment. #J-18808-Ljbffr