Events & Client Experience Coordinator

Job Description

Job Description

Why Apply to New Frontier Immigration Law

Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants in the USA. Our mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems. 

Are you ready to join one of the fastest-growing law firms in the US, where incredible opportunities await? Here, we don’t just offer a job: we provide an environment that challenges you to become the best version of yourself.

• Learn more about New Frontier Immigration here.
• Learn more about our CEO/Founder Hillary here.
• Learn more about our Core Values here.

Role Objective

New Frontier Immigration Law is a dynamic immigration law firm seeking an Events & Client Experience Coordinator to run point on events, content, and day-to-day support around them.

This is a hands-on, in-office role at our Glendale location. It combines event planning and production, light content and design work, and on-site support for the Founder around events and client touchpoints. It requires occasional evening and weekend hours for events, including a handful of Saturdays throughout the year.

Responsibilities/Duties

Events (the big stuff)

• Plan and coordinate our webinars and in-person information sessions for existing clients - from guest list to Monday.com board to make sure the whole team is briefed and ready
• Handle setup and teardown for our in-person events - tables, chairs, room-ready before and after (the on-site, hands-on work our remote team can't do)
• Lead planning for our annual Posada and Mother's Day events - 300+ guests each, full production

Content Design

• Capture daily photo and video content for use across the firm's social media channels (pass to editing team)
• Design invitations, posters, brochures, and event graphics
• Coordinate seasonal office decor and an outside photographer for holiday and event photography

Community Outreach & Client Experience 

• Build relationships with local partners to host community education events for clients, such as computer literacy classes
• Look for ways to make routine client moments feel personal and memorable

Onsite Support

• Provide hands-on support around events and client-facing moments, helping the team stay on schedule and prepared (calendar management is handled separately by the firm's EA)
  
• General direct, personal support of Founder during event days and busy days
  

Requirements

• Bilingual (English/Spanish), fluent - you'll work with clients and vendors in both languages
• Experienced in event planning, with working knowledge of design tools and basic video/photo capture
• Highly organized, comfortable managing multiple moving pieces and deadlines
• Outgoing and comfortable representing the firm in front of large groups
• Able to reliably work on-site at our Glendale office, with availability for occasional evenings and Saturdays

Compensation & Benefits

• Starting hourly rate of $26.00
• PTO and paid holidays
• Comprehensive health insurance package
• 401(k) with company match
  

New Frontier Immigration Law is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by law.