Customer Care Manager
Mettler Toledo AG
As our Customer Care Manager, you will lead and develop a dynamic team responsible for order entry, invoicing, and quoting, driving strategy and ensuring exceptional customer satisfaction. You will collaborate closely with Finance and Accounting while fostering talent development and resolving customer issues with strong leadership skills. What You’ll Do Lead, train, and inspire the customer care team, overseeing quoting, order entry, and invoicing to ensure operational excellence. Oversee order fulfillment to guarantee accurate and timely processing from order receipt to delivery. Manage resolution of complex customer issues to deliver a seamless and high-quality customer experience. Monitor and manage Days Sales Outstanding (DSO) and collections, proactively addressing overdue accounts. Drive process improvements while ensuring SOX compliance and collaborate with cross-functional teams for enhanced customer satisfaction. Support bid preparation, contract negotiations, and act as the primary contact for Letters of Credit and related documentation. #J-18808-Ljbffr Mettler Toledo AG
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Care Manager in Columbia, MD vacancy
- jobr.pro is seeking a Manager, Customer Care to oversee the daily operations of a customer service team. This role involves creating and managing customer service strategies while ensuring exceptional service delivery across all communication channels. The ideal candidate...Suggested
- Mettler Toledo AG in Columbia, Maryland is seeking a Customer Care Manager to lead and develop their customer care team. In this role, you will be responsible for order entry, invoicing, and ensuring exceptional customer satisfaction by resolving issues and fostering talent...Suggested
$60k - $63k
Job Description The Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Responsibilities...SuggestedWork at officeWeekend work- ...Opening and Your Responsibilities Lead, train, and inspire the customer care team, overseeing quoting, order entry, and invoicing to ensure... ...and timely processing from order receipt to delivery. Manage resolution of complex customer issues to deliver a seamless and...SuggestedContract workTemporary workWorldwideFlexible hours
$90k - $120k
...Columbia, Maryland. The successful candidate will plan, supervise, and review tax engagements, collaborating closely with partners and managers. Responsibilities include preparing complex tax returns, advising clients on tax strategies, and ensuring compliance with tax laws...Suggested$1,907 per week
...Registered Nurse (RN) | Case Manager Location: Hanover, MD Agency: Cynet Health... ...software systems Must-Have: - Managed care experience in utilization review for at least... ...and resolve conflicts with external customers is also required. About Cynet Health...Full timeContract workShift workTravelNurseSource
Hanover, MD12 hours ago- ...Tax Senior Manager At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact... ...to our standards of teamwork, creativity, and a genuine care for each other, we not only solve our clients' problems, but offer...Temporary workPrivate practiceWork at officeLocal area
EisnerAmper
Laurel, MD1 day ago - ...Position Overview Merriweather Lakehouse Hotel, Autograph Collection, is seeking a dynamic and service-driven Front Desk Manager to lead the daily operations of our Front Office team. Our Diamond hotel is committed to delivering memorable experiences through genuine...Work at officeFlexible hoursNight shiftWeekend workDay shiftAfternoon shift
Merriweather Lakehouse
Columbia, MD2 days ago - ...in Elkridge, MD. This role is crucial for driving excellence in customer service and maintaining product quality. Responsibilities... ...coaching crew members. The Shift Leader also plays a key role in managing cash procedures and ensuring restaurant readiness. Candidates should...Shift work
$100k
...and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING POTENTIAL AGGRESSIVE...Local areaDisability Solutions
Savage, MD1 day ago$100k - $200k
...closes over the phone. With a powerhouse management team, comprehensive training, and a... ...relationships with pre-qualified prospects. We take care of generating leads through a rigorous... ...: · Engage and interact with customers daily. · Attend Sales trainings and coaching...Weekly payFull timeImmediate startFlexible hoursOne Day Roofing
Columbia, MD3 days ago- ...and security solutions and services. Responsibilities: Manage a defined territory using CRM tools, skilled in cold calling, networking... ...Collaborate with internal specialists to design and deliver custom solutions for complex client needs. Participate in networking...Base plus commissionTemporary workWork at office
Securitas Technology
Savage, MD1 day ago - ...Captures leads outside of specialization and uses closed-loop lead management to ensure assignment and follow-up by others.* Collaborates... ...complex technologies seem simple and understandable for the customers* Actively generates customer interest and anticipates customer...Local area
Hewlett Packard Enterprise Development LP
Columbia, MD2 days ago $60k
...advanced recruiting & sales career paths. Job Summary: The Account Manager is responsible for winning new accounts, expanding existing... ...and providing exceptional service to all active and prospective customers. The Account Manager works directly with recruiting and...Contract workFor contractorsWork at officeAerotek
Columbia, MD2 days ago- ...As our Account Manager for Metter Toledo AutoChem, you will sell high-end capital equipment (hardware and software) in the chemical R... ...modelling provides the solution for the challenges our prospects and customers experience on a daily basis. Key responsibilities include: Key...
Mettler Toledo AG
Columbia, MD2 days ago - ...Account Manager Full Time Columbia, MD, US 3 days ago Requisition ID: 2005 Owner Direct Account Manager-MECCO A successful Owner Direct... .... While supporting the MECCO mission to deliver exceptional customer service throughout the sale and execution of projects involving...Full timeContract workWork at officeLocal areaNight shift
Havtec
Columbia, MD2 days ago $90k - $110k
...provide accounting services including assurance, financial and valuation services, individual and business tax planning, and business management services, covering people to processes; cyber to succession planning; technology to transaction advisory. Withum’s brand reflects...Work at officeLocal areaWithum
Columbia, MD2 days ago- ...hundreds of families with a large team of clinicians and staff, and is committed to high-quality, family-centered care. This role is for an Accounting Manager to run the day-to-day finance operations of daily cash, accounts payable, payroll execution, month-end...
Andrews & Cole, LLC
Columbia, MD3 days ago - ...Accounting Manager Provide a high level of service and exceptional support to client end users in a demanding, fast paced environment... ...management of the function. Provide consistent, effective customer service for the accounting function across all assigned clients...Work at office
MRINetwork
Annapolis Junction, MD16 hours ago $91k - $130k
...innovation you can trust. When you join this dynamic team as an Account Manager you will enjoy a career, teamwork, flexibility and leadership... ...for you Paid parental leave , flexible working and a caring and inclusive culture. Health and wellbeing rewards that...Temporary workWork at officeRemote workFlexible hours3 days per week- ...Bilingual Account Manager - Spanish Alexander Brown - State Farm Agency, located in Catonsville, MD has an immediate opening for a... ...business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in...Base plus commissionFor contractorsWork at officeImmediate start
- ...Entry Level Account Manager We are currently seeking a motivated and driven Entry Level Account Manager to join our team and contribute... ..., your day will be spent actively engaging with potential customers to understand their needs and present tailored telecommunications...
$150k
...~ Ability to work in a fast-paced, team environment ~ Ability to multi-task, take initiative, prioritize, stay organized, and manage time effectively ~ Bachelor's degree ~ Ability to check your ego at the door - we're a team and we work together as a team. This...Work at officeImmediate startFlexible hoursDay shift2 days per week- ...Spectrum Account Manager Ready to accelerate your career with a company actively changing the world? Spectrum Energy is a forward-... ...Build strong, influential relationships across all tiers of customer organizations, from facilities managers to C-suite executives....Contract workWork at officeNight shift
- ...Controls Services Account Manager The Controls Services Account Manager is responsible for driving revenue growth by developing, managing, and expanding customer relationships within the building automation and smart-building technology market. This role focuses heavily...Contract workFor contractorsRemote work
- ...related industries and will leverage that expertise to support customer adoption, guide market expansion efforts, and contribute to... ...partner relationships. Customer Engagement & Relationship Management: Build and maintain relationships with fire service, emergency...Contract workTemporary workLocal areaRelocation package
- ...are stocked, processed, and distributed to customers worldwide. Baltimore, USA - Our Precision... ...future of advanced materials. Account Manager, Internal - US The role of the Account Manager... ...benefits package to include Health Care, Life Insurance, and 401K with company matching...Temporary workWorldwide
$29.57 - $39.5 per hour
Tenable, Inc., located in Columbia, Maryland, seeks a Commercial Territory Manager to drive growth and expand market presence. This role requires at least 2 years of technology sales experience and involves strategic territory planning, proactive prospecting, and performance...Hourly pay- Hunter Super Techs - TurnPoint is seeking an Assistant Office Manager based in Spencerville, Maryland. The ideal candidate will possess... ...include handling requisitions, providing exceptional customer service, and assisting with payroll and new hire coordination....Work at office
- Tenable Network Security, Inc. is searching for a Commercial Territory Manager to enhance market presence and drive sales growth. The role involves strategic planning, proactive prospecting, and technical expertise in cybersecurity solutions. With a minimum of 2 years in...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Care Manager. Be the first to apply!
Related searches
- customer marketing Columbia, MD
- customer retention Columbia, MD
- customer project program manager Columbia, MD
- customer engineer Columbia, MD
- work from home customer Columbia, MD
- customer satisfaction Columbia, MD
- client service receptionist Columbia, MD
- client service technician Columbia, MD
- weekend customer service Columbia, MD
- customer service scheduler Columbia, MD