Field Support Technician / Warehouse Shipper

Job DescriptionJob DescriptionAbout Faber CommunicationsFaber Communications is a leading provider of safety and fleet technology solutions for school transportation across California. We specialize in installing and supporting systems including onboard camera systems, GPS tracking, wireless video download, radio communications, and other safety solutions that help school districts operate safer and more efficient fleets.As we continue to grow, we are looking for a dependable and motivated team member who can support daily office operations while also assisting our technical team with field services when needed.Position OverviewThe Office Administrator / Field Support Technician plays a key role in supporting both office operations and field activities. This position will be responsible for front desk administration, customer communication, shipping coordination, and assisting with basic technical installations and fleet audits for school bus technology systems.This role is ideal for someone who enjoys a mix of administrative work and hands-on technical tasks, and who is comfortable working both in an office environment and occasionally in the field.Key ResponsibilitiesOffice & Administrative SupportManage front desk operations and serve as the first point of contact for incoming calls and visitorsAnswer and direct phone calls from customers, vendors, and partnersReceive and distribute incoming mail, packages, and deliveriesAssist with general administrative tasks including document preparation, data entry, and filingSupport internal staff with scheduling, paperwork, and general office coordinationMaintain organized records and documentationShipping & LogisticsPrepare and process outgoing shipments using common carriers (UPS, FedEx, etc.)Coordinate shipping and receiving of equipment and partsTrack shipments and assist with order fulfillment when requiredMaintain basic inventory organization for equipment and partsTechnical & Field SupportAssist technicians with installations of onboard camera systems and radio systems on school busesHelp perform basic fleet audits and equipment checks on installed systemsAssist with troubleshooting basic equipment issues when neededLearn basic installation and configuration procedures for safety technology equipmentSupport field visits and customer site visits when requiredQualificationsRequiredStrong organizational and communication skillsComfortable answering phones and interacting with customers and vendorsBasic proficiency with Microsoft Office (Word, Excel, Outlook)Ability to manage multiple tasks and prioritize workloadValid drivers license and reliable transportationAbility to lift and move equipment up to 50 lbsPreferredBasic mechanical or technical aptitudeExperience working with electronics, vehicle equipment, or installationsFamiliarity with shipping processes and logistics coordinationExperience working in fleet, transportation, or technical service environmentsPersonal AttributesReliable and detail orientedStrong problem-solving mindsetComfortable learning new technical systems and toolsTeam player who is willing to assist in different areas of the businessPositive attitude with a customer service focusCompensation & BenefitsCompetitive salary based on experienceOpportunity to grow within a fast-growing transportation technology companyExposure to technical systems and field operationsCollaborative and supportive work environmentWork Location: In person