Business Support Analyst
Veterans Sourcing Group LLC
Mortgage Operations / Lock Desk Support (Contract)
Location: Glen Allen, VA 23059 (4 days onsite) Duration: 6 Months Contract Pay Rate: $23.98/hr W2 Schedule: MondayFriday, 8:00 AM 5:00 PM
Job Summary Seeking a detail-oriented contractor to support Mortgage Retail & Correspondent Lock Desk operations. The role partners with Loan Officers and internal teams to maintain accurate loan pricing, locks, and data while ensuring compliance and timely pipeline processing.
Key Responsibilities
- Maintain rate locks, relocks, extensions, renegotiations, and pricing updates
- Perform manual loan data updates and validate eligibility/pricing rules
- Support reporting, audits, and testing during rule rollouts
- Manage high-volume email queues and resolve pipeline issues with stakeholders
- Ensure accuracy and compliance across mortgage operations
Required Skills
- Strong math aptitude (percentages, rates, calculations)
- Advanced Excel and MS Office proficiency
- Excellent attention to detail and data entry accuracy
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
Preferred
- Mortgage industry experience
- Experience with Empower, Encompass, SPARK, or PollyEx
Interview: One round (Microsoft Teams) Start: Immediate need
Vacancy posted 4 days ago
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