Field Tech: VoIP, Networking & UCaaS
Socket.dev
Socket.dev operates a Field Support Center to assist customers using OneCloud products, including UCaaS and CCaaS. The Field Support Center Technician (Level II) delivers advanced technical support for VoIP, networking, and desktop applications across phone, email, and chat, with remote and on-site service and occasional travel to customers. The role emphasizes diagnosing complex issues, performing system diagnostics, and maintaining service levels while seeking up-selling opportunities and #J-18808-Ljbffr Socket.dev
Vacancy posted 4 days ago
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