Workforce Analytics & Planning Analyst - Hybrid

TDECU is seeking an Analyst - Workforce for their Houston, Texas location. This hybrid role involves managing call center staffing, forecasting needs, and optimizing operational efficiency. Candidates should have a Bachelor's degree and 2-3 years of experience in workforce management. Ideal candidates will possess strong analytical skills, experience with telephony and workforce management systems, and proficiency in MS Excel and data visualization tools. The role offers an opportunity to enhance member satisfaction while working within a collaborative environment. #J-18808-Ljbffr