Operations Center (OPC) Manager

At ABB, we help industries run leaner and cleaner. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. OGC Operations Manager & PMO Your role and responsibilities (Mandatory) The US Operations Center (OPC) manager will be responsible for all aspects of low-cost engineering and operational tasks performed in India, Argentina, and Czech Republic. The goal of the position is to make the US Sales and Operations more competitive using low-cost operations centers. This includes all functions that are applicable: sales/proposals, project management, engineering, service, technology, SCM, etc. The OPC manager will develop necessary skills for current project needs and plan for potential future needs. The manager will ensure OPC resources are provided with career opportunities through challenging project work, installation and commissioning opportunities, and opportunities to lead projects, receive additional training, and collaborate with other ABB groups and functions. The manager will track, validate, and report performance metrics using various methods and tools to varied management levels. The work model for the role is hybrid. The role contributes to the Automation Energy Industries - AUEN in the U.S. Main stakeholders are Sales, Proposal, Engineering, Project Management, Field Service, and OPC teams. Key Responsibilities Serve as the liaison between U.S. operations and all Operations Center locations (India – INOPC, Europe – EUOPC, Argentina – AROPC), fostering alignment, communication, and seamless project execution. Drive the growth of OPC content through training, proposal analysis, project reviews, resource planning, and identifying new collaboration areas by promoting OPCs added value. Drive OPC efficiency and effectiveness by leading the achievement of annual OPC growth targets across all functions, ensuring operational efficiency through delivery within or under proposed budgets to maintain competitiveness. Coordinate with U.S. managers to plan, schedule, and assign work; set priorities; and ensure projects are delivered on time and within budget. Optimize resource allocation in response to changing workloads, shifting priorities, and unforeseen challenges. Promote ownership, accountability, and high performance across OPC offices. Resolve conflicts and handle escalations between U.S. and OPC teams, ensuring issues are addressed promptly and constructively. Address and resolve quality issues, implementing corrective actions and driving continuous improvement initiatives. Improve quality, documentation standards, and communication practices. Establish best practices and ensure consistency among resources used for specific projects and customers. Oversee long‑term OPC resource strategy, including travel planning to the U.S. and ensuring future capability needs are met. Manage the OPC cost center including budgeting, labor rate setting, utilization and absorption targets, and operational oversight. Qualifications Bachelor's degree in Engineering with 10+ years of project execution experience. Preferred experience in disciplines such as engineering, management, project management, and service, as well as experience in Oil & Gas, Chemicals, Power Generation and Water. Extensive experience in leading and working with cross‑functional teams in multicultural and globally distributed environments. Candidates must already have a work authorization that would permit them to work for ABB in the U.S. What's in it for you We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. More About Us ABB is an Equal Employment Opportunity and affirmative action employer for protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to sex, gender identity, gender expression, sexual orientation, marital status, citizenship, age, race and ethnicity, including traits historically associated with race or ethnicity, hair texture, protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected veteran status, or any other characteristic protected by federal and state law. For more information regarding your rights as an applicant, please visit As an equal‑employment‑opportunity and affirmative action employer, applicants may request to review the plan of a particular ABB facility between 9:00 a.m. and 5:00 p.m. EST Monday through Friday by contacting an ABB HR representative at View phone number on click.appcast.io. Protected veterans and individuals with disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability. You may request accommodations by calling View phone number on click.appcast.io or emailing View email address on click.appcast.io. Resumes and applications will not be accepted in this manner. ABB Benefit Summary for Eligible U.S. Employees [Excludes ABB E-mobility, Athens union, Puerto Rico] Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more. Health, Life & Disability Choice between two medical plan options: a PPO plan called the Copay Plan or a high deductible health plan with a Health Savings Account. Choice between two dental plan options: Core and Core Plus. Vision benefit. Company paid life insurance (2X base pay). Company paid AD&D (1X base pay). Voluntary life and AD&D – 100% employee paid up to maximums. Short‑term disability – up to 26 weeks – company paid. Long‑term disability – 60% of pay – company paid. Ability to "buy‑up" to 66 2/3% of pay. Supplemental benefits – 100% employee paid (accident insurance, hospital indemnity, critical illness, pet insurance). Parental leave – up to 6 weeks. Employee assistance program. Health advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption. Employee discount program. Retirement 401(k) savings plan with company contributions. Employee Stock Acquisition Plan (ESAP). Time Off ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non‑exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy. Ready to make an impact? Apply today or visit to learn more about the impact of our solutions across the globe. #J-18808-Ljbffr ABB Inc.