Airport Passenger Service - Customer Support

$45 - $50 per hour

FlightHelp

Job Description

Part-time Contractor Opportunity

About the Opportunity

FlightHelp supports air travelers when flights get delayed or cancelled across Europe. We are seeking dependable, approachable Airport Customer Support Representatives to join our team on-site at the airport terminal.

In this role, you will help air passengers experiencing flight delays or cancellations, providing them with clear informational resources regarding their passenger rights under EU regulations.

Key Responsibilities

Engage with travelers in a professional and courteous manner.
Hand out educational printed materials explaining passenger rights and compensation processes.
Answer general traveler questions regarding FlightHelp services.
Submit shift reports and location updates through standard company communication channels.

Requirements

Fluent or high intermediate English communication skills (additional European languages are a strong asset).
Professional, punctual, self-motivated, and comfortable working in a dynamic airport environment.
Reliable commute or proximity to the airport terminal for scheduled shifts.

What We Offer

Flexible part-time scheduling structured around operational demand.
Hourly Wage: $45.00 - $50.00 / hour
Travel expense reimbursement in accordance with company policy.
Initial onboarding and guidance

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Airport Passenger Service - Customer Support in Newark, NJ vacancy

Customer Service Associate
...Description \n Job Summary \n The Customer Service Associate (CSA) delivers... ...service by providing friendly, efficient support in a fast-paced airport retail environment. This role... ...standards while adapting to fluctuating passenger volumes and peak travel periods. \n...
Suggested
Afternoon shift
Early shift
WHSmith North America
Newark, NJ
3 days ago
Airport Passenger Support Specialist (Flexible Hours)
$45 - $50 per hour
FlightHelp is seeking dependable Airport Customer Support Representatives to join our on-site team at the Newark airport terminal. You will assist air passengers experiencing flight delays or cancellations and provide clear information about passenger rights under EU regulations...
Suggested
Hourly pay
Part time
Flexible hours
Flighthelp
Newark, NJ
1 day ago
Faregate Service/Customer Service Representative
...transportation is seeking Faregate Service Representatives (FSR) to work... ..., NJ and/or Newark Liberty Airport. Part time work that could... ...: Provide routine customer assistance. Understand fare... ...customer rail tickets and assist passengers through faregates....
Suggested
Part time
Local area
Shift work
Weekend work
Weekday work
Hired by Matrix
Newark, NJ
2 days ago
Temporary Customer Service Agent
$23 per hour
...an alert: Job Category: Customer Standards & Services Career Level: Graduate /... ...you'll be the friendly face passengers and crew rely on throughout... ...service. Must obtain an Airport ID Badge within 30 days of... ...duties within the Customer Support/ Operations function....
Suggested
Hourly pay
Temporary work
Worldwide
Flexible hours
Shift work
Jet Aviation
Teterboro, NJ
2 days ago
General Manager, Airport Customer Experience
$98k - $134k
...General Manager, Airport Customer ExperienceLocation: Newark Intl Apt (EWR-TRML) Cities:... ...ensure safe, reliable and efficient service for our passengers and stakeholders. Assesses and executes... ...all the right tools, resources and support you need. 401(k) Program: Available...
Suggested
For contractors
Work at office
Local area
Flexible hours
American Airlines Group
Newark, NJ
5 days ago
General Manager, Airport Customer Experience
$98k - $134k
...& Gateways Team within the Customer Experience Division. ~Responsible... ...manages and oversees daily airport operation activities to... ..., reliable and efficient service for our passengers and stakeholders ~... ...right tools, resources and support you need. ~401(k) Program...
For contractors
Work at office
Local area
Flexible hours
American Airlines
Newark, NJ
5 days ago
Line & Ramp Services Agent
$23 - $24 per hour
...Line & Ramp Services Agent Location: Teterboro, NJ, US, 07608 Flexible... .... The craft that brings our customers' journey to life. In the hangar... ...role puts you at the center of airport operations, supporting aircraft, crews, and passengers with safety, precision, and exceptional...
Hourly pay
Full time
Temporary work
Worldwide
Flexible hours
Shift work
Jet Aviation
Teterboro, NJ
1 day ago
Airline Customer Service Agent at EWR Airport -Korean Speakers Needed
...for providing best-in-class service for some of the world's leading... ...-Bergstrom International Airport (AUS). We cater to a distinctive... ...lobby area, departure gate, customs, arrivals and other areas within... ...interact with high-profile passengers. Partner with port authorities...
Part time
Flexible hours
Shift work
Hallmark Aviation Services
Newark, NJ
a month ago
Airline Customer Service Representative
$20.5 per hour
...for providing best-in-class service for some of the world's leading... ...Newark Liberty International Airport (EWR). We cater to a... ...lobby area, departure gate, customs, arrivals and other areas within... ...professionally interact with high-profile passengers. Partner with port...
Full time
Part time
Hallmark Aviation Services
Newark, NJ
7 days ago
Airport Operations Lead: Customer Service & Security
CLEAR is hiring an Assistant Operations Manager to join the airport leadership team in Newark, NJ. You will lead daily floor operations, coach staff on security, customer service and sales, and report to the General Manager. This role blends hands-on leadership with a...
Secure Identity, LLC.
Newark, NJ
3 days ago
American Airlines Customer Service Representative (Remote)
...Now hiring an experienced American Airlines Customer Service Representative (Remote) to assist passengers with booking changes, ticket inquiries, and travel support from a remote environment. Deliver excellent service to customers and coworkers. Ensure compliance with...
Remote job
Immediate start
Flexible hours
TradeJobsWorkforce
Kearny, NJ
4 days ago
Airport Ramp Agent - EWR
$22.25 per hour
...Airport Ramp Agent - EWR Job Title: Airport Ramp Agent - EWR... ...of experience in the aviation services industry. We continue to innovate... ...getting aircraft and passengers to their destination safely.... ...decisions affect our employees, customers, and partners. No experience...
Hourly pay
Weekly pay
Full time
Part time
Seasonal work
Immediate start
Monday to Friday
Shift work
Night shift
Rotating shift
Weekend work
Unifi
Newark, NJ
2 days ago
Customer Service
...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you... ...the customer experience, ensuring customer satisfaction, and supporting overall store operations. Key Responsibilities: - Greet...
Lowe's
East Orange, NJ
1 day ago
Aviation Customer Service Lead - 2nd Shift (Onsite)
...Aviation in Teterboro, NJ is seeking a Customer Service Lead to provide exceptional service in... ...You will coordinate daily operations, support scheduling, and maintain professional communication... ...to work the 2nd shift and obtain an Airport ID Badge. #J-18808-Ljbffr Jet Aviation
Afternoon shift
Jet Aviation
Teterboro, NJ
3 days ago
Window Clerk/Customer Service - No Experience Required
$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...
Hourly pay
Postal Jobs Resource
Belleville, NJ
more than 2 months ago
Customer Service Lead
$26 - $29 per hour
...Work Arrangement: Onsite Job Category: Customer Standards & Services Career Level: Professional Requisition... ...interactions. Must be able to obtain an Airport ID Badge within 30 days of hire. Valid driver’s license required. Supports Jet Aviation’s core values of Trust, Honesty...
Hourly pay
Temporary work
Worldwide
Flexible hours
Shift work
Afternoon shift
Jet Aviation
Teterboro, NJ
3 days ago
Aviation Snow Supervisor EWR Airport
...Airport Snow Removal Supervisor Seasonal, On-Call | Outworx Group Job Overview Reporting to... ...General Manager, the Airport Snow Removal Supervisor supports airport base operations and helps ensure snow-removal services are delivered safely, efficiently, and to the...
For contractors
Casual work
Seasonal work
Work at office
Night shift
Outworx Group
Newark, NJ
1 day ago
Assistant Manager Airport Security, Newark Airport (EWR)
...About the Role The Assistant Airport Security Manager (ASM) is responsible... ...management of security services and systems and compliance... ...Transportation Security Clearinghouse, Customs and Border Patrol (CBP), Port... ...environment that supports development and recognizes achievement...
Contract work
For contractors
Work at office
Remote work
Rotating shift
Weekend work
Afternoon shift
1 day per week
The Port Authority of New York and New Jersey (PANYNJ)
Newark, NJ
2 days ago
Management Trainee West Orange East Orange Newark Belleville and Lyndhurst NJ
$62.7k
...yourself in sales, business development, customer service, retail management, or operations, as a... ...9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries... ...receive the guidance, mentoring, and support you need to be successful. You will...
Hourly pay
Full time
Traineeship
Immediate start
Enterprise
East Orange, NJ
20 hours ago
Management Trainee Roselle Park, Union, Maplewood, Hillside and Elizabeth NJ
$62.7k
...yourself in sales, business development, customer service, retail management, or operations, as a... ...9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries... ...receive the guidance, mentoring, and support you need to be successful. You will...
Hourly pay
Full time
Traineeship
Immediate start
Enterprise
Elizabeth, NJ
20 hours ago
Remote Client Services Representative
...Join Globe Life’s McQuade Organization as a Remote Client Services Representative and help individuals and families understand their available... ...enrollment processes. Deliver a professional, positive, and customer-focused experience. Work collaboratively with team members...
Remote job
Full time
Flexible hours
McQuade Organization
Elizabeth, NJ
4 days ago
Branch Manager (Newark Airport)
$70.31k
...Branch ManagerDo you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look...
Traineeship
Work experience placement
Worldwide
Afternoon shift
Sixt
Newark, NJ
3 days ago
American Airlines Customer Service Representative
...Take the next step in your career as our new American Airlines Customer Service Representative to provide excellent service to customers and... ...respond promptly to inquiries and resolve basic issues, and support the preparation and delivery of goods or services. Other duties...
Weekly pay
Flexible hours
Shift work
TradeJobsWorkforce
Kearny, NJ
4 days ago
Airport Security Agent PT (44786)
$22.35 per hour
Airport Security Agent PT (44786) Newark (18278) - Newark, NJ 0711... ...to government and commercial customers on four continents. Inter-Con... ...law enforcement, government services, foreign affairs and many more... ...highly trained security team that supports critical facilities and...
Hourly pay
Full time
Part time
For contractors
Immediate start
Flexible hours
Shift work
Inter-Con Security
Newark, NJ
1 day ago
Federal Air Marshal - Airport Security
...s Law Enforcement/Federal Air Marshal Service, they operate both in the air and on the ground to help safeguard passengers, flight crews, airports, and the nation’s transportation system... ...and local law-enforcement partners Support ground-based transportation-security...
Full time
Temporary work
Work at office
Local area
Night shift
TSA Hiring Service
East Orange, NJ
6 days ago
Customer Service Representative
...Job Description Job Description Customer Service Representative/ Order Entry About Company: Salson- East Group Logistics is growing... ..., motivated individuals to join our team. We offer a supportive work environment, opportunities for growth, and competitive...
Shift work
East Group Logistics
Newark, NJ
a month ago
Junior Repair Manager (Newark Airport)
$54.81k
...coordination for maintenance, body repair, and other fleet-related services You ensure adherence to policies, best practices, and quality... ...chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 360,000 vehicles, the services of 4,000...
Work at office
Worldwide
Flexible hours
Day shift
Afternoon shift
Sixt Rent A Car
Newark, NJ
1 day ago
Pilot (First Officer) - East Region
$86.02k - $117.71k
...unwavering safety, personalized service, and reliable global... ...every NetJets Owner and passenger. The Pilot is expected to... ...to secure appropriate airport authority and/or US Customs security badges. ~ Must... ...- $117,706 How NetJets Supports You NetJets is proud to...
Temporary work
Flexible hours
Night shift
Weekend work
Weekday work
NetJets
Newark, NJ
5 days ago
HVAC Service Technician
We are looking for a self-starter Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves... ...profitability. Responsibilities Provide service and customer support during field visits or dispatches Tie workflow to...
Weekend work
DELAWARE HEATING & AIR CONDITIONING SERVICE, INC.
Newark, NJ
1 day ago
PART-TIMECHARTER SCREENER
$19.75 per hour
...ScreenerLocation: Newark Liberty International Airport Compensation: $19.75 per hr. Shifts are as needed... .... We serve commercial and private sectors with services ranging from background checks and risk assessments to passenger screening and aircraft security.Position...
Part time
Shift work
Weekend work
Huntleigh USA
Newark, NJ
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Airport Passenger Service - Customer Support. Be the first to apply!