Medical Staff Coordinator

Overview

UnityPoint Health - Allen  

Shift: Full-time, 1st shift

Benefits Eligible

The Medical Staff Coordinator supports Medical Staff Services through credentialing, privileging, compliance, and provider performance review activities. This role applies knowledge of medical staff bylaws, accreditation standards, and regulatory requirements to evaluate provider qualifications, assess risk, and provide recommendations to Medical Staff leadership while promoting patient safety, compliance, and due process.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Serve as a primary resource and liaison for providers, Medical Staff leadership, CVO, and internal stakeholders regarding credentialing, privileging, compliance requirements, and status updates.
• Independently review and analyze provider credentialing files, applications, privileges, and verification data to ensure compliance with Medical Staff Bylaws, regulatory requirements, and accreditation standards.
• Evaluate provider qualifications, clinical competence, performance data, and credentialing risk to develop recommendations for Credentials Committee, Medical Executive Committee, and Governing Body review.
• Manage credentialing and reappointment processes, monitor expirable documents, maintain accurate records and databases, and ensure timely completion of required activities.
• Support privileging, FPPE/OPPE reviews, provider performance monitoring, and quality improvement initiatives through data analysis and professional recommendations.
• Coordinate Medical Staff committee support, provider onboarding, audits, surveys, reports, and departmental initiatives while maintaining compliance with CMS, accreditation standards, HIPAA, and peer review requirements.
• Identify and resolve workflow issues, maintain data integrity, support system updates and access requests, and promote efficient, compliant Medical Staff Services operations.
• Provide guidance and training to team members on credentialing processes, workflows, systems, and regulatory standards.

Qualifications

Education: 

• High School Diploma or equivalent
• Preferred: Associates Degree in Healthcare Management/Administration, Communications, Customer Service

Experience: 

• At least three years of experience in a hospital setting, customer service, patient relations, credentialing or related field
• Preferred: CPES-NAMSS, CPCS, CPMSM