Program Aide

Program Aid

Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco.

Under the supervision of the Shift Supervisor, the Program Aid is responsible for assisting in the general operation of the MSC and Drop-In Center. This position is responsible for monitoring the residents, providing resources and ensuring the safety of the shelter. This is a full-time, non-exempt, union position.

Schedule: Day Shift--8:00am to 4:30pm

Salary and benefit overview

The Program Aid starts at $24.48 per hour. St. Vincent de Paul of San Francisco offers a robust benefits package that includes Kaiser HMO paid in full, voluntary dental and vision insurance, life insurance, 403b retirement plan with employer-paid match after one year of employment, employee assistance program, ten vacation and ten sick days accrued per year, two personal floating holidays and twelve and a half holidays offered per year.

Responsibilities

• Provide resource and referral information for clients
• Responsible for respectful and courteous treatment of all clients at all times.
• Monitor and control activities in the Shelter and Drop In, ensuring the safety of residents and staff.
• Carry protective gloves at all times and use them as appropriate.
• Follow and maintain rules and regulations described in the Shelter's operations manual.
• Implement and adhere to Standards of Care per City/County legislation.
• Use CHANGES software to record client data.
• Make area checks as assigned.
• Perform bed checks.
• Distribute and collect blankets and towels.
• Monitor meal lines.
• Responsible for cleanliness of bed and work areas, including restrooms.
• Attend monthly all-staff meetings.
• Perform other appropriate duties as assigned.

Qualifications

• High school degree or equivalent
• Good communication English skills, both verbal and written.
• Experience and ability to work with men and women who are homeless, indigent, alcoholic, mentally ill, and/or unemployed.
• Ability to maintain accurate records.
• Ability to work well under pressure and in crisis situations.
• Ability to learn new skills and follow procedures.
• Proficient in data entry, learning new software and Microsoft Word.
• Ability to maintain collaborative and cooperative working relationships.
• Demonstrated use of Vincentian values such as respect, dignity, integrity, collaboration, justice, stewardship, compassion, client advocacy and resourcefulness.
• Demonstrated excellence in relating to clients and performing duties.
• Ability to maintain professional boundaries with guests, volunteers and staff.
• Commitment to the mission of St. Vincent de Paul Society of San Francisco.

Covid vaccination and negative result on TB test required. Background check completed upon acceptance of job offer. This position requires current CPR and First Aid certification given by MSC. St. Vincent de Paul Society of San Francisco celebrates diversity, equity, inclusion and belonging and is an Affirmative Action/Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction.