Agentic AI — AI-Native Senior Product Manager

Job DescriptionAs the Senior Product Manager you will own the product for a fully custom agentic platform being built from the ground up, and will need to think far beyond the chat experienceYou don't need to be an engineer, but you need to reason fluently about how architectural choices affect product decisionsYou will own multi-agent workflow design: defining what jobs agents perform, how tasks are decomposed across agents, and where human-in-the-loop checkpoints belongYou will need to understand a wide ranging set of domains, expanding across multiple products serving different customer segments — you will think across abstraction and customization, knowing what to generalize and what must be tailored per product or verticalUse AI tools as core infrastructure in your daily work, not as novelties, but as force multipliers for research, analysis, communication, and decision-making, including:Compress discovery and validation cycles by using AI to synthesize customer feedback, analyze competitive landscapes, and generate first-draft artifacts (PRDs, specs, mockups) that you then refine with product judgmentArchitect your own analysis pipelines: use AI to query and synthesize large datasets, extract patterns from user interviews, and surface insights that would otherwise require weeks of manual effortContinuously evolve your AI toolkit and share effective patterns with the broader product organizationPrototype and validate product concepts rapidly. Arrive at planning discussions with working proofs-of-concept, not just slide decksMaintain deep fluency in the AI product landscape: what competitors are building, what customers are adopting, and where the technology is headingOwn and communicate the strategic roadmap for your assigned product area. Identify where AI creates transformative value versus incremental improvement, and prioritize accordinglyThink architecturally: build capabilities that solve multiple problems and expand the product's surface area, rather than addressing isolated requestsTranslate quantified customer signals (revenue impact, churn risk, deal blockers) into product decisions that go beyond feature requestsLead the full product lifecycle: discovery, definition, development, evaluation, launch, and iteration. Own execution with engineering teams. Partner with GTM teams to ensure product capabilities are positioned, launched, and adoptedShip iteratively: establish feedback loops with real users early and often, and use data to inform the next cycleOther Duties as assignedExperience:Bachelor's degree or equivalent work experience5+ years of product management experience in a software/SaaS environmentDemonstrated, meaningful use of AI tools in your own PM workflow. You should be able to speak concretely to how AI has changed the way you work, what it's replaced, and where you've found its limitsExperience building or shipping product capabilities that incorporate AI/ML, with at least one production deployment preferredExperience working with engineering teams on AI/ML systems (model integration, context engineering, evaluation pipelines, data quality)Other Skills:Working understanding of foundation models, their capabilities, limitations, and appropriate use casesFamiliarity with AI product patterns: RAG, agentic workflows, embeddings, fine-tuning, and evaluation frameworksUnderstanding of APIs, cloud infrastructure, data pipelines, and modern development practicesComfort using AI-assisted development and prototyping tools (e.g., Claude, Cursor, or similar) to validate concepts and accelerate decision-makingRevenue fluency: ability to read customer signals as product priorities with dollar values attached, including churn risk, deal blockers, and expansion opportunitiesStrong analytical skills with experience using data to drive prioritization, measure outcomes, and build business casesExcellent written and verbal communication, with the ability to produce clear product specs, strategy documents, and stakeholder communicationsAbility to lead cross-functional teams through influence, not authorityComfort operating with high autonomy and high accountability, owning outcomes, not just activitiesBackground in the Association or Non-Profit space is a bonus#LI-MH1 #momentivesoftwareAbout UsMomentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.Why Work Here?At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.Medical, Dental & Vision Benefits401(k) Savings Plan with Company MatchFlexible Planned Paid Time OffGenerous Sick LeaveInclusive & Welcoming EnvironmentPurpose-Driven CultureWork-Life BalanceCommitment to Community InvolvementEmployer-Paid Parental LeaveEmployer-Paid Short-Term DisabilityRemote Work FlexibilityMomentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.SummaryLocation: Atlanta, GA, USType: Full time