Part-Time Customer Service Representative

$15 per hour

Metropolitan Knoxville Airport Authority

Customer Service Representative (Part-Time)

Metropolitan Knoxville Airport Authority McGhee Tyson Airport | Alcoa, TN Fully On-Site

Looking for a fun, people-focused job at the airport? Come join our team! We're hiring a Customer Service Rep to help passengers, answer questions, support events, and help keep things running smoothly in the terminal! If you love helping people and enjoy working in a fast-paced environment, this may be the perfect role for you!

What You'll Do

Assist passengers with wheelchair and cart transportation Keep wheelchairs/carts clean & sanitized Answer passenger questions on airport services, security, baggage & more Respond to calls on the customer service/LEP line Support PR with events and logistics Staff the information booth & maintain tourism materials Perform additional duties as assigned

Schedule (Hiring for THIS Shift) | On-site averages 2428 hrs/week

Weekend Schedule:

Fri: 1pm8pm
Sat: 1pm8pm
Sun: 1pm8pm
Mon: 11am6pm

Pay

$15/hour | Part-time (no benefits)

Ideal Candidate

We're looking for a friendly, energetic customer service representative to help passengers, support events, and keep our airport welcome to all. You'd be great if you enjoy helping people, can walk/stand frequently, and don't mind some physical activity (pushing up to 100lbs/lifting to 50lbs). Customer service experience is a plus!

Ready to jump-start your journey with us?

To qualify, you'll need a high school diploma or equivalent, be 18 or older, and bring along up to one year of customer service experience plus a great attitude and eagerness to grow!

How to Apply

Best Consideration Deadline: Sunday, June 14, 2026 Position open until filled.

Apply online (preferred) Or mail your resume to: P.O. Box 15600 Knoxville, TN 37901 ATTN: HR

For applicants submitting a resume, a signed MKAA application will be required prior to interviewing. No phone calls or emails, please.

Applicants must be currently authorized to work in the United States on a long-term basis.
MKAA conducts random employee drug screenings.
MKAA is an Equal Employment Opportunity Employer.

Apply

Vacancy posted 3 days ago

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