Printer Field Service Manager

Are you a natural-born leader with an affinity for delivering top-notch service and support? Does cultivating a dedicated team of digital‑savvy service specialists within a dynamic environment sound like your sweet spot? Responsibilities Manage a team that services and supports specific business system products and services within a territory and/or an assigned account list, including hardware, document management solutions, and related software. Select, hire, train, and develop current and new technical representatives. Address and resolve customer issues in a time‑effective manner to achieve total customer satisfaction. Oversee the warehousing process as it relates to merchandise and inventory. Develop and educate the team on new technology in an evolving industry. Qualifications Bachelor’s degree in a relevant field or equivalent experience required, plus 7 years of related experience and management of typically two or more full‑time employees. Service management experience in the technology industry. Hands‑on field technical experience with extensive knowledge of digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred. Strong communication skills and a desire to develop and lead a team. Excellent time‑management skills. Compensation and Benefits Base salary range: $61,800–92,520 annually. The role is eligible for a transportation allowance. Employee referral bonus Employee discounts “Dress for Your Day” attire program (casual is welcome, based on your job function) Volunteer opportunities to give back to our local community Swag: a Canon welcome kit and official merchandise Workstyle Full‑Time On‑Site: Requires full‑time presence at your assigned office(s)/worksite(s)/territory on scheduled work days. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. You must be legally authorized to work in the United States; the Company will not pursue or support visa sponsorship. #J-18808-Ljbffr