Front Desk Manager

Front Desk ManagerWe're People People. Are you?We're Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast).With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be. But here's the thing—we're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).What This Role Is All AboutThe Front Desk Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The main focus of the role is the training, managing, and scheduling of the front desk team. This role also assists the Front Office Manager with the accounting and human resources functions of the Front Office. The Front Desk Manager serves as the lead point person with regard to the Front Desk technology systems and in-house guest marketing initiatives. The Front Desk Manager also represents the hotel with all guests in absence of the General Manager and Operations Manager. Will also function as a Guest Service Agent.What You'll Be Doing$65,120.00 - $68,120.00 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience.At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.Here's a snapshot of what we offer:Medical, Dental & Vision InsuranceHealth Savings Account (HSA) with Company Match401(k) Retirement Plan with Company MatchPaid Vacation & Sick TimePaid Parental LeaveCompany-Paid Life InsuranceCompany-Paid Short-Term & Long-Term DisabilityHospital Indemnity, Critical Illness & Accident InsuranceEducational AssistanceSonesta Hotel Discounts (yes, you'll want to use these)Additional Perks & Employee DiscountsSonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.