Logistics Coordinator

POSITION DESCRIPTION:

Position Title: Logistics Coordinator (Flatbed)

Department: Flatbed Division / MML

Location: Eagan, MN

Reports To: Flatbed Manager

Last Updated: August 2026

SUMMARY OF POSITION:

The Logistics Coordinator (Flatbed) operates in a cradle-to-grave brokerage model , responsible for both developing customer relationships and executing freight from booking through delivery . This role focuses on flatbed and open-deck freight, requiring strong market knowledge, carrier relationships, and the ability to manage complex shipments with unique requirements.

This individual will be responsible for growing and winning new business , securing capacity, negotiating rates, and ensuring seamless execution of shipments. Success in this role requires a high level of ownership, strong communication skills, and the ability to balance sales, operations, and profitability .

POSITION RESPONSIBILITIES & ACCOUNTABILITIES:

Customer Development & Growth

• Prospect, develop, and manage relationships with shippers requiring flatbed or specialized capacity
• Identify and pursue new business opportunities to grow revenue and lane density
• Understand customer needs, freight profiles, and service expectations to deliver tailored solutions
• Maintain consistent communication and act as a trusted partner to customers

Carrier Sourcing & Negotiation

• Source and secure capacity for flatbed and open-deck freight through carrier outreach and relationship development
• Negotiate rates with carriers to maximize margin while ensuring service and safety
• Build and maintain a network of reliable, specialized carriers across key regions and equipment types
• Prioritize repeat carrier usage to drive consistency and efficiency

Shipment Execution & Ownership

• Manage shipments from tender through final delivery , including booking, tracking, and issue resolution
• Coordinate all aspects of flatbed freight, including securement requirements, appointments, and accessorials
• Ensure accurate and timely updates are communicated to both customers and carriers
• Take full ownership of freight in transit and resolve issues proactively

Communication & Relationship Management

• Serve as the primary point of contact for both shippers and carriers throughout the shipment lifecycle
• Provide proactive updates and maintain transparency around delays, issues, or changes
• Build strong, long-term relationships with both customers and carrier partners

Profitability & Performance Management

• Manage pricing and cost decisions to protect and grow margin
• Balance service expectations with profitability across all shipments
• Monitor performance trends and adjust strategy as needed to improve results

REQUIRED QUALIFICATIONS & COMPETENCIES:

• 2+ years of experience in freight brokerage, logistics, or transportation
• Experience with flatbed, open-deck, or specialized freight preferred
• Proven ability to prospect and develop customer relationships
• Strong negotiation and communication skills
• Ability to manage multiple shipments and priorities in a fast-paced environment
• High level of ownership and accountability from booking through delivery

Preferred Competencies

• Established network of flatbed carriers or shipper relationships
• Strong understanding of flatbed equipment types (step deck, RGN, conestoga, etc.)
• Experience working in a cradle-to-grave brokerage model
• Familiarity with TMS platforms and freight visibility tools
• Entrepreneurial mindset with a focus on growth and results