Logistics Manager

Exciting Opportunity at Ellab - Join Our Logistics Team!

Are you ready to take on a dynamic role that blends leadership, international trade, and problem-solving? Look no further! We're seeking an Order Processing & Trade Compliance Manager to join our vibrant team and embark on an exciting journey with us.

As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy:

️ Time to Unwind:

• Kick off your journey with 2 weeks of vacation
• Stay healthy with 2 weeks of sick time
• Celebrate with 10 Company Holidays
• Experience a rejuvenating 1-week winter shut down

Financial Well-being:

• Invest in your future with a 401(k) match of $1 for $1 up to 4%

Health and Family First:

• Embrace worry-free living with fully paid family medical insurance
• Take care of your pearly whites, vision, and more with dental, vision, life, and disability insurances available
• Parental leave

As the Order Processing & Trade Compliance Manager, you'll be at the forefront of ensuring smooth order processing and international trade compliance. Picture yourself leading a talented team, diving into the intricacies of client communication, and overseeing the seamless flow of orders both domestically and globally.

Your days will be filled with diverse tasks, from managing inventory and coordinating with our Danish manufacturing team to ensuring shipments meet international compliance standards. But that's not all – you'll also have the opportunity to contribute to the development of procedures and work instructions, keeping our processes sharp and efficient.

If you thrive in a fast-paced environment and love tackling challenges head-on, this role is tailor-made for you. Plus, with the chance to work alongside top-notch professionals and utilize cutting-edge tools like Microsoft Nav/Business Central, every day promises to be an adventure.

But wait, there's more! From assisting with customs compliance programs to conducting internal audits, you'll have a hand in shaping the future of our international trade operations. And with opportunities for growth and development, the sky's the limit for your career trajectory.

So, if you're ready to join a dynamic team where every day brings new opportunities to excel, apply now and let's embark on this exhilarating journey together!

Job Brief

The Ordering & Trade Compliance Manager is responsible for ordering, shipping, receiving, and other logistical functions detailed below. These tasks are to be accomplished within an ISO 9001 Quality System.

The position will primarily work during normal business hours of 8 AM to 5 PM, Monday through Friday, but may require occasional off-hours and weekend work, and travel.

The goal of the Ordering & Trade Compliance Manager is to ensure clients receive accurate orders within their time constraints. To accomplish this goal the position will be required to maintain direct communication with the Danish Headquarters, as well as US Accounting, Sales, Service, Calibration, Rental, Thermocouple, Logistics & Marketing teams.

Responsibilities

The Ordering & Trade Compliance Manager is responsible for:

• Managing a team supporting all order processing and trade compliance, both domestically and internationally.
• Managing client order support (communicate directly with client as necessary for updates on orders or issues)
• Managing & entering sales orders into MS NAV (maintain accurate records)
• Monitoring and evaluation of all order issues
• Coordinating inside sales orders with Danish manufacturing team and various global vendors
• Mailing/Shipping/Receiving and associated communication with applicable teams and client
• Verifying accuracy of sales team quotes, working out any issues directly with sales team
• Managing inventory of raw materials and finished goods
• Planning/monitoring inbound and outgoing deliveries
• Assisting with communicating appropriate tariff classification to internal/external teams
• Assisting with day-to-day trade activities to ensure international shipments are within compliance. This includes shipping documentation and determination of Harmonized System Code (HS) classification
• Assisting with maintaining the Product Classification Database which classifies hundreds of Ellab’s products under HTSUS codes while ensuring accuracy thereof
• Assisting in developing, updating, and executing Customs Compliance program, together with the trade compliance team in Denmark
• Assisting with managing record retention of all import/export related documentation to ensure compliance with record-keeping laws and regulations
• Identifying, reporting, and effectively resolving quality issues
• Preparing for and supporting internal and external quality audits of order processing and trade compliance procedures
• Developing procedure and work instructions to maintain and improve process
• Assisting with conducting internal audit and assessment of business activities for adherence to import/export procedures throughout the business lifecycle
• Other duties as assigned by upper management

Requirements

• 3+ years prior experience managing a small team
• Demonstrated prior experience in International Import/Export Customs Compliance
• Prior experience utilizing Microsoft Nav/Business Central is preferred
• Prior experience working with UPS and FedEx companies & software is preferred
• Strong organizational and planning skills in a fast-paced environment
• Excellent written and verbal communication skills
• Extremely strong, proven attention to detail and problem-solving skills
• Hands on experience with office machines (printers, fax)
• Proven proficiency with MS Office Suite
• Must be able to lift 50 lbs.