Associate Business Analyst

Business Analyst

Boston, MA 02110 12 + Months

Minimum Experience and Required Skills:

One (1) year of full-time, three (3) years of part-time, or a combination, experience in business analysis, operations analysis, systems analysis, project management, or related fields.

Experience eliciting and documenting business requirements and business process flows.

Experience with organizational change management, training material development and training course delivery.

Ability to adapt quickly, take direction and work independently when needed.

Demonstrated ability to resolve problems creatively and with a consultative approach.

Excellent communication, analysis, and presentation skills.

Experience and comfort interacting with all levels of the organization.

Demonstrated data-driven decision-making skills.

Ability to think strategically and work in a team environment.

Ability to work effectively with a diverse workforce and end-user community.

Excellent attention to detail.

Working knowledge of the Microsoft Office suite (Word, Excel, Outlook, PowerPoint, and Teams).

Effective organizational, analytical, multi-tasking, time management, and documentation skills.

Excellent verbal and written communication skills.

Excellent customer service and conflict resolution skills.

Ability to handle sensitive and confidential information in an appropriate manner.