Quality Technician

Quality Technician

Location: Skokie, IL, US Onsite Midland Manufacturing, part of OPW, a Dover Company is a leader in the rail tank car valves and fittings industry. Our innovative rail products are manufactured and engineered for the safe and efficient loading, transporting, and unloading of hazardous and non-hazardous bulk products. For over 125 years, OPW has led the way in designing and manufacturing world-class retail fueling, fluid handling and car wash system solutions for the safe and efficient handling and distribution of fuels and critical fluids. OPW makes above ground and below ground products for both conventional, vapour recovery and clean energy applications in the retail and commercial markets. Additionally, OPW supplies loading arms, valves and dry-break couplings, tank truck equipment, rail car valves and equipment, and car wash systems. OPW has manufacturing operations in North America, Europe, Latin America and Asia Pacific, with sales offices around the world. OPW is part of the Dover Corporation, which is publicly traded on the New York Stock Exchange under 'DOV'. To learn more about OPW's 125 years of providing industry-leading solutions, visit our website at Dover is a diversified global manufacturer with annual revenue of over $8 billion. We deliver innovative equipment and components, specialty systems, consumable supplies, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for over 60 years, our team of approximately 24,000 employees takes an ownership mindset, collaborating with customers to redefine what's possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under "DOV." Additional information is available at dovercorporation.com

Overview: The Quality Technician plays a key role in ensuring that products and processes meet internal, customer, and regulatory requirements in accordance with AAR M-1003 quality standards. This role combines technical quality support with hands-on inspection by performing product and process inspections, maintaining records, and assisting with root cause analysis and corrective actions. The Quality Technician also works cross-functionally with operations, engineering, and quality management to drive continuous improvement in processes and compliance.

Primary Responsibilities/Essential Responsibilities:

• Accurately document inspection results and maintain quality records in compliance with AAR and company procedures
• Participate in root cause investigations and corrective/preventive actions (CAPA), contributing to problem-solving using tools such as 5-Why and Fishbone
• Ensure proper care, calibration, and use of inspection equipment
• Perform other duties to achieve overall business unit metrics
• Support all aspects of on-site quality needs by Skokie facility personnel
• Assist Quality Manager in establishing, implementing, and maintaining the quality assurance program and all associated quality documentation and records
• Preparation of QA reports by collecting, analyzing, and summarizing data; making recommendations
• Monitor process controls and assist in Statistical Process Control (SPC) data collection and analysis
• Support training initiatives for operators and inspectors on quality requirements and standards
• Collaborate with engineering and production teams to resolve quality issues and recommend process improvements
• Use precision measuring instruments (e.g., calipers, micrometers, gauges, CMM, hardness testers) to perform dimensional and functional checks
• Support the development and execution of quality control plans, inspection check sheets, and test procedures
• Assist in internal audits and support regulatory/customer/supplier audits
• Perform in-process, final, and receiving inspections to verify conformance to engineering drawings, specifications, and AAR M-1003 requirements

Desired Characteristics, Competence and Capabilities:

• Reliable and trustworthy
• Good knowledge of Microsoft 365
• CMM Programming
• Working effectively in a team to ensure the overall quality of a product or service, using excellent interpersonal skills
• Lean manufacturing experience beneficial
• Ability to work in a diverse fast pace environment
• Knowledge/experience working with ERP systems. Oracle desirable

Qualifications/Requirements:

• High School Diploma or GED is required
• Associates degree or technical certificate related to position or a combination of college level coursework and relevant work experience desired
• 4+ years in similar role Quality preferably in a manufacturing environment
• Utilize problem-solving skills to identify, analyze and rectify quality related problems in a timely efficient manner
• Technical skills to operate, calibrate and maintain the equipment used in quality control testing
• Proven experience in quality control principles and techniques with a detail orientation and a result-driven approach
• Knowledge of dimensional measurement using various quality instruments such as calipers, micrometers, gauges and similar devices
• Ability to read, interpret and use the information presented in drawings, diagrams and blueprints to determine appropriate next steps in the process
• Ability to process basic mathematical calculations
• Experience with data analysis, quality control procedures and compliance regulations
• Basic knowledge of Geometric Dimensioning and Tolerancing (GD&T)
• Good communications skills both verbal and written to deliver findings, discuss issues and provide recommendations to others internally and externally

Physical Demands and Environmental Conditions:

• While performing the duties of this job, the team member is continuously standing, repetitively grasping and repetitively using fine manipulation with the hands.
• The team member may be frequently required to walk, bend, squat, or twist as well as repetitively push or pull frequently up to 20 pounds and occasionally 50 pounds with assistance
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus naturally or with corrective eyewear
• This position is performed in an office environment, and as required by job duties, may also require work in a shop environment.
• Team members in this position may be exposed to loud operating machinery, cold temperatures, hot temperatures, chemicals and vapors.
• The team member may occasionally be required to work in an office environment

Work Arrangement: Onsite Pay Range: $29.75 - $38.00

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 10 paid holidays per calendar year; paid vacation days beginning at 120 hours annually; 40 paid sick leave hours annually or as provided under state and local paid sick leave laws; tuition assistance is available; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact View email address on click.appcast.io for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.