Metrics Data Analyst-Washington DC

Position Description & Qualifications If you love high profile and challenging programming projects supporting the US Navy, Serco offers a great opportunity as a Metrics Analyst with Navy experience to help senior leaders leverage data for strategic decision‑making. This role is ideal for a former Navy professional who understands shipboard operations, readiness, and maintenance, and knows how to guide the development of impactful dashboards. You won’t just build dashboards—you’ll shape what data matters most and how it should be presented working in the Washington DC metro area. This individual will engage senior Navy leaders, leveraging their comprehensive understanding of shipboard operations and providing valuable insights through data analysis. Ideally, we seek a candidate with crew or shipyard experience, or a prior Surface Warfare Officer (SWO) or Junior Officer (JO), who understands shipboard maintenance to contextualize data analysis within the unique challenges of the naval environment. Responsibilities Apply shipboard maintenance experience and data analytics expertise to support the chain of command from senior Navy leaders to waterfront project managers and specialists in making informed ship maintenance and logistics decisions. Collaborate with stakeholders to gather and analyze relevant data from shipboard operations and other sources; employ statistical analysis and data visualization tools to extract insights and communicate findings. Develop data‑driven reports, briefings, and presentations for senior Navy leadership; translate complex technical data into executive‑level insights, reports, and recommendations. Support the development of metrics frameworks, ensuring alignment with Fleet and Headquarters strategic objectives. Foster strong working relationships with Navy personnel and stakeholders to align data analytics efforts with organizational objectives. Provide strategic guidance on the design and application of dashboards in Power BI, Tableau, and Jupyter. Produce written deliverables including reports, spreadsheets, databases, formal process mapping, technical design, system testing, and implementation activities explaining findings and recommendations for managers, executives, and other officials. Qualifications Bachelor’s Degree and 6 years of relevant experience. US citizenship and an active DoD Secret Security clearance. Strong background in data analytics, including experience with statistical analysis, data visualization, and advanced analytic techniques in a DOD setting. Proficiency in leveraging data to support decision‑making processes and drive operational improvements. Excellent communication skills, with the ability to effectively convey complex data insights to senior Navy leaders. Familiarity with data sources and systems commonly used in the naval environment. Advanced competency with Microsoft Office suite of tools. Experience with data visualization using Qlik and/or Tableau. Minimal 10% travel expected. Desired Experience & Skills NAVSEA or Navy experience. Experience with depot‑level overhaul, maintenance and modernization activities. Algorithm writing experience with Python and similar AI/ML languages desired. Familiarity with Navy maintenance and readiness data systems (e.g., OARS, VSB, CASREP or equivalent); DoD experience required or naval surface ship experience preferred. Education or certification in data analytics, computer science, or a related field is preferred. Salary and Benefits Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good‑faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including scope of the role, relevant experience, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect local labor markets. Eligible positions may include additional compensation such as annual bonuses or long‑term incentive opportunities. Medical, dental, and vision insurance. Robust vacation and sick leave benefits, and flexible work arrangements where permitted. 401(k) plan with employer matching. Tuition reimbursement program. Life insurance and disability coverage. Optional add‑on coverages such as pet insurance, home and auto insurance, additional life/accident insurance, critical illness insurance, group legal, ID theft protection. Birth, adoption, parental leave benefits. Employee Assistance Plan. Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. #J-18808-Ljbffr Serco