Senior Fleet Leader - Tankers

Fleet Leader

As Fleet Leader for Action Resources, you are responsible for growth and development of a profitable successful transportation operation of the driver fleet. Oversee the coordination and management of loads to remain cost effective as a company. Fleet leaders collaborate with all Sr. Fleet Leaders and drivers based out of all existing markets with primary focus on their assigned market.

Duties and responsibilities include:

• Focus on managing key areas of Operations: Safety, Service, Revenue, Assets and Costs
• Leading the recruiting and hiring of drivers, managing their performance and behavior
• Enthusiastically implement and support all company quality and safety improvement efforts.
• Interact with customers both internal and external in a cooperative friendly manner; insist on the same level of cooperation from the driver force; ensure quality customer service
• Serves as the company liaison for customers, resolve issues, respond to inquiries identify new business opportunities and appropriately grow existing business.
• Willing to understand and support change, as it relates to processes, structure and business modeling.
• Manage the retention, recruitment and hiring of drivers; treating drivers fairly, respectfully and honestly.
• Coordinate daily terminal activities: customer order acceptance, data entry, asset management, schedule preparation and accepting accountability of meeting dispatch & terminal specific operating objectives.
• Collaborate and support the sales team in managing existing, targeting and supporting new business opportunities
• Ability to effectively handle or escalations and time critical issues, perform transactions in a timely and accurate manner.
• Identify process breakdowns and develop improvement plans with partners to resolve.
• Serves as first point of contact for the driver fleets work issues, problems and troubleshooting.
• Take an active interest in self-development and focus on learning the details of our business in preparation for potential roles of greater responsibility.
• Abide by and provide feedback for continuous improvement of all EHSS policies, procedures, and safe work practices.
• Duties and responsibilities as assigned by Lead Fleet Leader

Experience and skill requirements include:

• Bachelor's degree or equivalent experience in the transportation field preferred
• 1-3 years' experience fleet leader experience
• Experience in the transportation field preferred.
• Familiar with Transportation Management Software (ie: TMW, McLeod)
• Proficiency in using Microsoft Office suite (Word, Excel, Powerpoint, Outlook)
• Excellent written and oral communication skills.

Business and leadership competencies include:

• Being a servant leader to your fleets and customers.
• Teambuilding skills and the ability to drive change.
• Strong analytical and problem solving skills.
• Coaching and development skills.
• Strong supervision, planning, coordination, negotiations, and employee relations skills.