FOH Manager

Job Description

Job Description

Front-of-House (FOH) Manager

Location: Oakland, NJ

Job Summary

We are seeking an experienced and guest-focused Front-of-House Manager to oversee daily dining room operations in a high-volume, full-service restaurant. This leadership role is responsible for ensuring exceptional guest service, leading and developing front-of-house staff, maintaining operational standards, and supporting overall restaurant performance. The ideal candidate is an energetic, hands-on leader who thrives in a fast-paced environment and is passionate about creating memorable dining experiences.

Key Responsibilities

• Manage all front-of-house operations, including the dining room, host stand, takeout, and cashier functions, to ensure smooth and efficient service.

• Lead, coach, and develop servers, hosts, bussers, and support staff while promoting a positive, team-oriented work environment.

• Ensure every guest receives friendly, attentive, and efficient service by maintaining high hospitality standards.

• Resolve guest concerns promptly and professionally to enhance satisfaction and encourage repeat business.

• Assist with hiring, onboarding, scheduling, training, and performance management of front-of-house team members.

• Monitor labor costs and staffing levels while maintaining excellent service during peak meal periods.

• Coordinate closely with kitchen leadership to ensure accurate communication, timely food delivery, and efficient service.

• Oversee opening and closing procedures, cash handling, and daily operational responsibilities.

• Ensure compliance with sanitation, health department, safety, and company operating standards.

• Support sales growth by promoting a culture of hospitality, teamwork, and operational excellence.

Qualifications

• 2+ years of restaurant management experience in a high-volume, full-service dining environment.

• Previous diner, breakfast, or family dining experience is highly preferred.

• Strong leadership, coaching, and team development skills.

• Excellent communication, organization, and problem-solving abilities.

• Experience managing labor, scheduling, guest relations, and daily restaurant operations.

• Ability to remain calm and organized in a fast-paced environment.

• Flexible availability, including mornings, evenings, weekends, and holidays.

Benefits

• Competitive salary

• Performance-based bonus opportunities

• Paid time off

• Employee dining discounts

• Leadership training and professional development

• Career advancement opportunities

• Supportive and team-oriented work environment

If you're a hospitality leader who enjoys delivering exceptional guest experiences, developing strong teams, and leading successful front-of-house operations, we'd love to hear from you.