Clinical Specialist, Interventional Solutions - Charlotte, NC

Interventional Solutions Clinical Specialist

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

The Interventional Solutions Clinical Specialist position requires someone with a strong clinical aptitude that can work in a team environment. Responsibilities unique to this position are having a good understanding of the catheterization lab and being able to build strong relationships with the physicians and the staff. We are looking for high energy, driven, passionate people, looking to not just change jobs, but start an amazing career!

At Boston Scientific, our products and technologies are used to diagnose or treat a wide range of medical conditions. We continue to innovate in key areas and are extending our innovations into new geographies and high-growth adjacency markets. In Interventional Solutions (IS) we design, develop, and produce technologies for diagnosing and treating coronary artery disease and other cardiovascular disorders. Medical conditions we provide solutions for include: Cardiovascular Diseases, Coronary Artery Disease, Acute Myocardial Infarction. We are able to provide a number of solutions to patients that include: Drug-Eluting Stents, Drug-Coated Balloons, Bare-Metal Stents, Catheters, Balloons, Guide Wires, Coronary Atherectomy and Coronary Intravascular Ultrasound. We have a robust portfolio and pipeline, and we will continue to make an investment in Interventional treatments.

The Clinical Specialist will have the opportunity to promote company products within a defined geographic territory by providing clinical support to customers and expanding the usage of products within current accounts. The goal is to meet a sales quota based on company sales goals and directly increase sales revenue.

Your responsibilities will include:

• Assist in execution of proactive regional plan that involves clinical, sales, and service support to improve market share and increase quality of service to customers.
• Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, specialty product usage and customer training.
• Attends cases in customer accounts and advises physicians on clinical attributes / techniques associated with our coronary products. Represents Interventional Solutions field organization during designated BSC clinic lab days.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms. Provide supplemental training support during product launches and for high touch specialty products (filter wire /rotablator).
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions (especially training, troubleshooting and general case support for iLab hardware / IVUS).
• Responsible for consignment inventory tracking, semiannual audits, expired product and returns.
• Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
• Fully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirements.
• Must live within the assigned geographical territory.

Required qualifications

• BA/BS required or equivalent work experience.
• Minimum of 2 years of relevant experience in sales, healthcare industry, or clinical setting.
• Must have a technical aptitude; be able to discuss & explain complex technical product information.
• Must be able to work flexible hours and travel when needed.
• Strong business acumen and strategic problem-solving skills.
• Ability to interact effectively with internal and external customers (including all BSC divisions).

Preferred qualifications

• Clinical work experience in Cardiology within the medical device and/or pharmaceutical industry (clinical, sales).
• Prior experience supporting interventional cardiology procedures in a catheterization lab or hybrid OR environment
• Demonstrated success in a customer-facing field role within a medical device company, with a focus on cardiovascular or interventional solutions
• Familiarity with intravascular imaging technologies (e.g., IVUS, iLab) and atherectomy systems (e.g., Rotablator)
• Strong presentation and training skills, with experience delivering product education to physicians, nurses, and lab staff