Associate, Operations - Teaching & Learning

Job Description

Job Description

Company Description

Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks , reflecting our dedication to their success. We invest deeply in our educators , offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference!

Job Description

The Associate, Operations - Teaching & Learning plays a vital role in advancing our educational mission by supporting critical components of our academic operations including communication, assessments, and event execution. In this role, you will manage the day-to-day logistics that empower our educators and staff to focus on delivering high-quality instruction. Your impact will be felt across the organization as you support the communication of key information to school leaders, coordinate event materials, and support essential assessment operations. Partnering closely with content leads, facilitators, and school-based staff, you will help create productive, organized environments for learning and collaboration. Ultimately, your operational support ensures our Teaching & Learning team functions efficiently to serve our students and communities. 

Responsibilities

Event & Logistics Operations

 

• Manage the day-to-day logistics for professional development sessions, team meetings, and working groups of up to 50 attendees.
• Execute all operational phases of event planning, including scheduling, virtual platform or venue setup, and day-of coordination.
• Provide dedicated day-of support and logistical coordination for larger-scale team and school-based retreats, assisting with seating, materials, and food alongside your manager or director.
• Coordinate scheduling, basic on-site logistics, video footage capture and organization, and invoicing for instructional and professional development filming as needed.

Cross-Functional Collaboration & Stakeholder Support

• Partner with content leads, facilitators, and school staff to confirm event agendas, materials, and logistical requirements in advance of each event.
• Manage the team's shared support inbox by triaging inquiries, answering routine questions, and routing complex requests to the appropriate team members.
• Maintain the team calendar with guidance from your manager, scheduling cross-departmental meetings and coordinating timing for priority initiatives.
• Identify and flag potential logistical risks or roadblocks, escalating complex stakeholder issues to team leadership when necessary.

Data, Assessment & Process Management

• Review and quality-check educational assessments for setup errors, basic grammar, and mechanics, escalating unclear items for guidance.
• Create assessments within our aligned assessment platform, ensuring they are set up accurately and completed on schedule.
• Develop and maintain simple documentation and organized tracking systems for event planning, inbox management, and assessment entry to ensure consistent operations.
• Utilize strong time and task management systems to consistently meet deadlines across events, inbox requests, and assessment operations.

Qualifications

Required Qualifications

• A Bachelor's degree is required.
• 1–2 years of directly relevant experience in areas such as school operations, centralized office operations, project management, or assessment operations.
• 3–4 years of total professional experience.

Physical Requirements

• Ability to engage in moderate physical activity, including continuous standing or walking.
• Ability to set up equipment or materials and carry moderately heavy objects weighing between 20 and 40 pounds.

Additional Information

Our people are what make us Uncommon.  We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent.

Compensation

The full compensation range for this role is $63,500-$74,700. Typically, new hires who fully meet the qualifications and experience expectations for the role will start at or near $67,200. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed.

Compensation determinations consider relevant experience and tenure with Uncommon Schools. Additionally, because we value internal growth and tenure, current staff members are not subject to salary caps within this range.

Work Environment

Uncommon is an in-person organization, with a commitment of at least three days each week either at our Central Office in downtown Manhattan (100 Church Street) or the Newark Regional Office located at 18 Washington Pl.

Benefits

• Regional staff will have the same holidays and sustainability days as school-based staff in their region, and flexible summer PTO
• Extensive, best-in-class training and development  
• Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA)
• Financial Planning
  • New Jersey Pension program
• Paid leave of absence options (parental, medical, disability, etc.)
• Mental health and counseling support + wellness benefits

*A detailed list of all benefits is located HERE. 

At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture.

As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email View email address on ziprecruiter.com.