Staff Full Stack Engineer, Post Order Experience

About CookUnity: Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting. About CookUnity Food has lost its soul to modern convenience. And with it, has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul. Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission:  empower Chefs to nourish the world. If that mission has you hungry in more ways than one, you’ve found the right job posting.

About the Team: The Post Order Experience team owns what happens after a customer places an order, the moments that determine whether CookUnity feels dependable, flexible, and easy to fit into everyday life. We build the experiences that help customers stay in control when plans change, whether they need to manage or reschedule an order, skip a delivery, pause their subscription, or cancel when CookUnity no longer meets their needs. We also look for thoughtful ways to understand and address why someone may want to leave, while always making the experience clear, respectful, and easy to navigate. This is a broad, high-impact space where simple customer experiences often sit on top of significant operational complexity. We partner closely with Engineering, Design, Data, Customer Experience, and Operations to turn that complexity into journeys that feel intuitive and trustworthy. Our work directly shapes customer satisfaction and retention and, most importantly, whether customers feel confident and cared for long after checkout. The role: As a Senior Full Stack Engineer, you will play a pivotal role in our Post-Orders Experience Squad, directly reporting to the Engineer Manager. Collaborating closely with a Product Manager and a designer, you'll be contributing to the shape of the product strategy, define OKRs, and chart the roadmap. Your responsibilities will extend to maintaining regular communication with senior management and providing updates on status, risk assessment, and the broader product strategy. This position offers an opportunity to drive meaningful impact within our team and organization, contributing your expertise to guide our product's growth and success. This role involves working on the Server-Driven UI (SDUI) service within our Backend-for-Frontend (BFF) architecture, as well as developing and maintaining backend services and databases. Responsibilities: - Owning the design and implementation of features within our technical stack that engage customers and have a meaningful impact on people’s lives. - Iterating on new and existing features to improve user experience and performance. - Actively contribute to the adoption of strong software architecture, development of best practices, and new technologies. - Improving the maturity of our technical stack with engineering best practices. - Being part of the code review process and helping to mentor other engineers. - Contribute technically to projects by being a hands-on coder, removing roadblocks, and repairing technical issues.