Bilingual Medical Assistant Floater - Full-Time

Medical Assistant (Floater)

The Staff Pad has partnered with a mission-driven healthcare organization providing comprehensive primary care to underserved populations in Los Angeles, CA and we are looking to hire a dependable Medical Assistant (Floater) to join their Operations team. Reporting to the Clinic Manager, the Medical Assistant provides clinical and administrative support to patients and healthcare providers while assisting with daily clinic operations and patient care needs. As a Medical Assistant Floater you would need to travel between clinic locations, sometimes with limited advance notice. Assignments may change based on staffing needs, and permanent placement at a specific clinic is not guaranteed. Schedule: Full-Time

What You'll Do

• Interview patients and obtain, document, and update vital signs and medical information
• Maintain accurate patient records, prescriptions, and clinical documentation in EHR and practice management systems, including immunizations and medications
• Monitor medical supply and material inventory, assist with ordering, and notify the Clinic Manager when supplies, vaccines, or medications need replenishment
• Prepare and maintain clean, organized examination and treatment rooms, including positioning and draping patients and preparing instruments, equipment, and supplies
• Assist providers with examinations, procedures, and patient care
• Clean, disinfect, sterilize, and maintain medical instruments and equipment
• Operate diagnostic equipment, including X-ray and EKG, and coordinate patient testing
• Administer injections, immunizations, and treatments under provider supervision
• Perform routine and proficiency laboratory testing, prepare and process specimens, and calibrate and maintain laboratory equipment as required
• Review laboratory orders and billing for accuracy and communicate results to patients as directed
• Perform hearing screenings, record growth parameters, and provide patient instructions for tests and procedures
• Maintain required clinical logs, including medication, lead, refrigerator temperature, scale, and abnormal TB result records
• Monitor patient flow and support efficient clinic operations
• Support front desk operations, including patient registration, scheduling, telephone calls, forms, filing, and billing through the Practice Management System
• Participate in chart reviews and other medical assistant quality and compliance activities
• Maintain and coordinate medical records, including sending records to other offices as requested
• Provide translation assistance or coordinate translation services when needed
• Travel between clinic locations to provide coverage and address staffing needs
• Assist with the Indigent Program, including patient forms and coordination with pharmaceutical companies
• Attend staff meetings, trainings, and other work-related events
• Maintain required employee health and medical requirements
• Perform other duties as assigned or modified based on business needs

Additional Duties

• Support team and departmental initiatives, meet assigned goals, and participate in process improvement
• Communicate proactively with supervisors and team members
• Uphold the organization's Mission, Vision, and Values through positive and professional interactions with patients, staff, and the community
• Stay informed of internal policies, procedures, and external matters that may impact the organization

Qualifications

• Medical Assistant Certificate required; certification from an accredited program meeting ACA requirements strongly preferred
• CPR, BCLS, OSHA, Phlebotomy, and First Aid certifications required as applicable to job function or law
• Two years of related experience
• Knowledge of medical terminology, pediatric vaccinations, and clinical documentation
• Experience with community organizing and working with underserved populations
• Experience working with diverse and vulnerable communities

Additional Skills & Attributes

• Reliable transportation
• Bilingual English/Spanish proficiency required, including reading, writing, and speaking
• Proficiency with Microsoft Outlook, Excel, Word, and Internet-based software
• EHR and Practice Management System (PMS) experience strongly preferred
• Strong charting, documentation, communication, and report-writing skills
• Ability to interpret professional, technical, and regulatory information
• Strong analytical, problem-solving, and critical-thinking skills
• Ability to maintain confidentiality and accuracy
• Ability to follow oral and written instructions, policies, and procedures
• Ability to adapt to changing clinic needs and work efficiently
• Ability to maintain professional relationships with patients, coworkers, and supervisors
• Ability to gather information, evaluate situations, draw conclusions, and respond appropriately
• Ability to perform essential job functions effectively, with reasonable accommodation as needed for individuals with disabilities
• Strong visual acuity, depth perception, color vision, and ability to adjust focus

What You Can Expect

• Occasionally stand, walk, stoop, kneel, crouch, or crawl & lift and/or move up to 40 pounds
• Occasionally work around moving mechanical parts and electrical hazards
• Work in a moderately noisy environment