Houseperson
Royal Lahaina Resort
House Attendant
Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach.
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, property specific items, etc.)
Responsibilities
- Leans and maintains lobbies, guest corridors and assigned areas of the property.
- Collect dirty linen from Room Attendant carts and deliver laundry for cleaning.
- Supply clean linen to Room Attendants.
- Clean guestrooms as needed.
- Collect and dispose of trash and recycled materials collected by Room Attendants and throughout the hotel.
- Sweep and vacuum carpets.
- Polish furniture and fixtures.
- Make sofa beds upon guest's requests.
- Maintain cleanliness and re-stock all storage rooms with required linen and supplies.
- Assist in laundry room with washing/drying, folding, ironing, and stocking shelves of linen.
- Assist in property/guest room deep clean process and the movement/arrangement of furniture.
- Adhere to company Lost and Found policy and procedures.
- Maintain a clean and safe working environment at all times.
- Report maintenance issues to Executive Housekeeper by completing a work order.
- Perform duties assigned by Executive Housekeeper or Hotel Management Staff, which may include: Room Attendant, Laundry Attendant, and/or Public Areas Attendant duties.
- Responsible for working in a safe and conscientious manner. Adhere to all safety policies and procedures.
- Conduct self in a friendly and attentive manner during all guest encounters.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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